How to calculate customer acquisition cost (CAC)

Customer acquisition cost: How to calculate & reduce it

Learn what goes into the customer acquisition cost, how to calculate it and tips to reduce it without sacrificing quality or growth.

How to get over your fear of cold calling

Getting over your fear of cold calling customers is not easy, but it can be done. Here are our tips on overcoming the fear of cold calling.

10 business phone solutions

Discover the top 10 business phone solutions that offer seamless integration with Pipedrive CRM to elevate your business communications to the next level.

25 cold calling script templates and cold calling tips

New to cold calling or want to improve? Use these 25 expert-generated cold calling scripts to ace the cold calling definition of success.

7 simple, effective pre-call planning tips for successful sales calls

Planning is a crucial part of the sales call process. Learn how to prepare for more productive conversations with these call plan tips.

13 real estate cold calling scripts to increase lead generation

Use these 10 cold calling scripts for real estate (plus 2 real estate wholesaling scripts) to successfully make calls, generate new leads and increase your sales.

Call Center Skills: Find the Best Workforce and Tech

While setting up your own call center may seem like an overwhelming task, all you need are a few key ingredients: some knowledge, a solid sales process, a good team and the right technology. This article will walk you through the process of setting up a call center for your business.

Call Center Training: Get the Most out of Your Sales Team

Running a successful call center requires confidence and preparation. Learn how to train staff and improve results in your sales call center.

The Call Center Hiring Guide: Required Skills, Training and Duties

Staffing your call center with cold-calling pros? Read this complete hiring guide to nail down call center duties, skills, and training before you recruit.

Aircall's 7 Most Important Sales Calling Soft Skills

Sales Calling experts, Aircall, share their insights and expert advice on how to train and improve 7 crucial sales soft skills. Start using these tactics in your conversations and you’ll smash more of those sales targets.

Perfect your sales calls with 3 simple time-saving tactics

3 ways you can improve your sales calls by leveraging automation that will obliterate any wasted time and a bundle of cold calling resources to help you make some serious strategic improvements.

Call me, maybe: How GDPR will change cold calling

Is cold calling legal? Are your prospects European? Read this guide to understand the rules and laws and prepare your process for GDPR.

Sales conversation starters: How to use cognitive biases to your advantage

If a sales conversation starts off on the wrong foot, the pipeline can be disrupted. Learn the 5 common mistakes and practical solutions to avoid them.

Should you choose cold calls, emails or both?

Know when to use a cold call, cold email or both to reach out to potential customers by exploring the benefits and drawbacks of cold calls vs emails.

28 powerful words, phrases and slogans to include in your sales vocabulary

Salespeople must communicate effectively with potential customers. Learn key words and phrases to ensure strong connections with your clients.