Keep your sales knowledge fresh and your mind sharp with our monthly sales quiz.
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Which of the following tasks should you not automate?
- Scheduling meetings
- Managing pipelines
- Taking notes during a call
- Giving product demos
When you are reviewing a potential CRM for your company, which of the following is a red flag?
- The software requires manual updates
- The user interface is available in a number of languages
- The features are regularly changed and improved
- The annual cost is cheaper than the monthly cost
What management style does this sentence describe: “Employees are kept in the dark about the company goals and financial situation”?
- Night management
- Mushroom management
- Iceberg management
- Secret society management
According to the National Association of Realtors, what percentage of home purchases in the USA were conducted through a realtor in 2018?
- 51%
- 68%
- 74%
- 89%
- 98%
Which of the following is not a good reason to integrate a chatbot into your website?
- It can qualify leads and send them to reps
- It can engage website visitors and direct them to the page they want
- It can support your sales team
- It can replace a sales rep
What does SNAP Selling stand for?
- Show off your product, iNvest in tools, Ask the right questions, Park emotion at the door
- Keep It Simple, be iNvaluable, always Align, raise Priorities
- Sell based on Need, Authority and Priority
- Be Subtle, kNow your product, Add value, Push the sale
What is a “true north metric”?
- A metric that shows business-critical results, which can be improved through your activities
- A metric that reveals the true direction your company is going in
- The metric sales professionals use to explain their results to executives
- The only metric that matters: revenue
What’s the difference between a solicited and an unsolicited sales proposal?
- A solicited sales proposal is sent by a lawyer
- A solicited sales proposal contains an NDA (non-disclosure agreement)
- A solicited sales proposal has been requested by the prospect
- A solicited sales proposal is sent to someone you know
- Solicited sales proposals are longer than unsolicited sales proposals
Which of the following won’t help your cold email get a response?
- Adding plenty of links and attachments
- Showing your appreciation with a ‘Thanks’ at the end
- Researching the recipient before writing the email
- Personalization
What does USP stand for?
- Under-Selling Problems
- Uniform Sales Proposal
- Undervalued Salesperson
- Unique Selling Point
What should you say first when you hear the objection “could you send me an email?” on a cold call?
- “Sure, what is your email address?”
- “Who am I talking to?”
- “Actually, what I have to say is better said over the phone”
- “Absolutely, I just want to ask one question to make sure I’m sending you the right information”
What does SQL stand for?
- Sales Qualified Lead
- Small Quantity Lead
- Status Qualified Lead
- Simple Quality Lead
If you hear the objection “I need to talk to the team and get back to you” after a sales presentation, which of the following do you need to do?
- Find out who the other decision-makers are
- Make sure you have persuaded the prospects who attended the presentation
- Set up another presentation with the other decision-makers
- Find out what was wrong with the presentation
Which of the following best describes an opportunity stage sales forecasting method?
- Forecasting sales based on your previous sales results
- Using the length of your sales cycle to forecast future revenue
- Forecasting sales based on how likely every deal in your pipeline is to close
- Forecasting sales based on the opportunities you see in the market
According to Matthew Dixon and Brent Adamson’s best-selling 2011 sales book, which of these sales personalities has the most success?
- The Hard Worker
- The Relationship Builder
- The Lone Wolf
- The Problem Solver
- The Challenger
Which of these activities usually comes first in a sales process?
- Lead qualification
- Prospecting
- Objection handling
- Cold calling
- A product presentation
What is a CRM tool?
- A Customer Relationship Management tool
- A Customer Relationship Maintainance tool
- A Customer Retention Management tool
- A Client Relationship Management tool
Which of these sales methodologies focuses on acknowledging how little time the average prospect has to make a decision?
- SPIN Selling
- Solution Selling
- Conceptual Selling
- SNAP Selling
What term describes an automated messenger tool that you can add to a web page in order to engage and qualify visitors?
- Webhook
- Chatbot
- Lead scorer
- Widget
What is a ‘closed question’?
- A question intended to end a sales conversation
- A question that only has a ‘yes’ or ‘no’ response
- A question that you ask just after closing a deal
- A question you ask when you already know the answer