Inside sales software

Inside sales software refers to a platform that enables salespeople to sell products and services remotely.

Inside sales normally takes place via phone calls, email and other online channels that eliminate the need for face-to-face meetings

The best inside sales software is one that works with your business’s unique way of selling.

Look for intuitive software with features that allow for flexible working and processes, with integrations and automations that streamline your inside sales.

The best way to manage inside sales tools is to have complete clarity and oversight of your pipeline and activities for both reps and managers.

CRMs with easy-to-understand interfaces make it simple to see at a glance how a sales team has interacted with a lead.

Robust reporting features help managers understand what sales activities their teams have been performing.

When it comes to inside sales vs. outside sales, there are some key differences.

Inside sales is the sale of products and services to customers through digital channels such as telephone calls, emails, and online chat. These activities usually take place in an office or at the sales rep’s home.

Outside sales is the sale of products and services directly to customers, which often involves travelling to the customer’s location to meet in person and discuss the product or service. Outside sales also often involves onsite demonstrations of products and can include promotional activities such as attending trade shows.