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Best Salon CRM Software

Upgrade your salon CRM software

In the salon industry, excellence is about delivering outstanding experiences and building strong client relationships.

A powerful customer relationship management (CRM) system like Pipedrive can simplify salon management, enable online appointment bookings, send automated reminders and track client preferences.

Discover how Pipedrive’s CRM software for salons can streamline operations and build client loyalty.

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Salon CRM
What to look for in a Salon CRM

What to look for in salon CRM software

An effective salon CRM solution includes:

  • A customer database. Monitor client interactions, purchase history and preferences using centralized customer management software.

  • Appointment scheduling. Manage customer bookings, send automated reminders and avoid no-shows with a time-saving scheduler.

  • Marketing automation. Streamline campaigns, segment customers and stay in touch with clients using a suite of marketing tools.

  • Custom dashboards. Track performance metrics and find areas for improvement with powerful insights and reports.

Customer management

Enhance client interactions with innovative contact management

For salon businesses, personalized interactions set you apart and build lasting relationships.

Our contact management software stores client profiles, service history information and communication logs, allowing you to offer personalized messaging.

Pipedrive’s user-friendly features help you keep client data at your fingertips, ensuring meaningful interactions.

Learn how Pipedrive’s customer management features can transform your client engagement strategy.

Optimize appointments with a built-in scheduler tool

An efficient booking system is critical to running a successful beauty business.

A built-in scheduler tool helps automate online bookings, reduces administrative burdens and minimizes conflicts.

Pipedrive’s integrated booking software lets you manage your calendar, send automated notifications to clients and ensure optimal time management.

Discover how Pipedrive’s scheduling functions can improve your salon’s efficiency.

Scheduler
Analytics and insights

Track salon performance with advanced analytics

Understanding your beauty salon’s performance allows you to make data-driven decisions, such as whether to expand and when to advertise.

With visual, user-friendly dashboards, you can get high-level information about your salon’s performance at a glance. Learn about each client with individual reports and see who your high-value customers are.

Pipedrive’s robust analytics offer straightforward revenue forecasting, so you’re always prepared for a slow or busy season.

Learn how Pipedrive’s insights and reports can optimize your salon’s business operations.

Attract new clients with automated lead capture

To run a successful salon, you need to attract new clients continuously.

Automated lead capture systems streamline this process, helping you attract and manage prospects without hassle.

Pipedrive’s lead capture tools collect and organize client information, helping you follow up efficiently and convert prospects into loyal clients.

Discover how Pipedrive’s automated lead management can expand your client base.

lead management
Custom pipelines

Perfect your salon’s sales processes with custom pipelines

Optimizing your salon’s sales processes increases client satisfaction and revenue.

Custom pipelines let you design a sales journey that aligns with your salon’s requirements.

Pipedrive’s customization options allow your stylists to visualize each step, monitor progress and ensure that nothing is overlooked.

Learn how Pipedrive’s customizable CRM can streamline your salon’s sales workflow and improve business management.

Over 500+ integrations

Expand the capabilities of Pipedrive with hundreds of apps and integrations

Campaigns

Automate your marketing efforts with Campaigns by Pipedrive

Campaigns by Pipedrive is a powerful email marketing add-on to help salons craft marketing campaigns that convert.

Adding Campaigns to your Pipedrive CRM plan will improve customer acquisition, enhance retention and enrich the client experience.

Campaigns by Pipedrive offers:

Learn more

How Pipedrive helped Chicago Athletic Club track client interactions

Managing follow-ups in Excel spreadsheets was challenging for Chicago Athletic Club before they switched to Pipedrive.

With Pipedrive, the Athletic Club can monitor interactions effortlessly and follow up with potential clients promptly and accurately.

“Pipedrive is an intuitive, customizable prospect tracking tool that definitely pays for itself. It keeps you on top of each and every action necessary to close every deal in a timely manner and ultimately increase your bottom line.”

Read more

CAC Case Study

Salon CRM software FAQs

Used by over 100,000 companies in 179 countries

In the forecast view, we look at what deals are due to close this month, next month just to make sure everyone is really honest about what they should be working on.

Carolyn PearsonFounder, Maiden Voyage

One of the favorite features within Pipedrive is the email integration. It pulls all of the clients details in, so that we don’t have to think about it.

Erin and DrewFounders, Pro Arts

As a business owner, my favorite feature in Pipedrive is the statistics and being able to look at the dashboard and use those metrics to help each individual on the team.

Lisa CoyleCEO, 360 Payments

Optimize every step with Pipedrive’s salon CRM software