"}},{"@type":"Question","name":"What are Pipedrive’s obligations under DORA as a non critical ICT service provider?","acceptedAnswer":{"@type":"Answer","text":"
Pipedrive adheres to the requirements outlined in Article 30(2) of DORA for non-critical and non-important ICT service providers.
\nThis includes ensuring operational resilience, maintaining robust data security measures, notifying customers of significant disruptions, and cooperating with the supervisory authorities of financial entities.
No. As outlined in Section 15.9 of Pipedrive’s Terms of Service, these clauses automatically apply whenever a Pipedrive customer qualifies as a financial entity under Article 2(2) of DORA.
"}}]}At Pipedrive, we’re committed to transparency and clarity in all our terms, policies and agreements. Whether you’re a customer, partner, developer, community member or website visitor, this hub is your resource for quick and easy access to the legal documents that govern your relationship with us.
We’ve created this page to provide a clear view of your rights, obligations and how we operate. Explore below to find the information relevant to your use of Pipedrive’s services.