Instantly add call center features to Pipedrive, automatically log your calls and get the data you need right before taking the call!

Communicate with leads, Manage my accounts

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Description

Connect to Aircall in minutes, add numbers in 50+ countries, and invite your teammates to start placing and receiving calls right away!

With Aircall, you can: screen-pop to a contact's page before answering a call, route calls to your teammates or click to dial to easily reach out to a customer. Benefit from advanced call center features to handle phone calls across teams and regions.

Aircall is a cloud-based call center software that lets businesses create an entire call center in minutes. Our platform adapts to your current workflows and simplifiesthe way your business handles phone calls across teams and regions.

Benefit from advanced features including real-time call monitoring, click-to-dial, IVR, call routing, call recording, call queuing, warm transfer, mobile apps, personalized greetings and more!

Installation instructions

// You have to be an admin to set up the integration //

For new accounts :

  1. Sign up for Aircall via tinyurl.com/aircall-pipedrive
  2. Click on "Try Aircall for Free" to start your 7-day free trial
  3. Setup numbers, users, and follow the instructions for existing accounts to test our Pipedrive integration!

For existing accounts

  1. Connect to your Aircall account via dashboard-v2.aircall.io

  2. Go to the "Integrations" tab, select Pipedrive and click on "Install"

  3. Choose which numbers you want to sync with Pipedrive and click on "Next"

  4. Click on "Allow and Install" to give Aircall access to the requested permissions

  5. -Optional- Install "Aircall - Click to dial" chrome extension to launch calls with a simple click tinyurl.com/click-to-dial-aircall

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User reviews (93)

User reviews (93)

Sign in to add a review.

ED
Eric Durso
October 25, 2023 · 14:53

often bad signal

JT
Joshua Testa
October 14, 2023 · 07:08

Funktioniert so weit einwandfrei, außer wenn man mehrere Nummern in einem Kontakt hat, wird nicht immer der Name mit übertragen. Daher 4 Sterne.

L
Laura
September 22, 2023 · 08:40

The idea is great, but I does not register properly all the time (ie, either registering the same call twice, or conversely, not at all) I have contacted support but the challenge is Aircall support doesn't respond and PD support says its Aircall that has to deal with it, and to just try clearing my cache and cookies everyday..

Y
Youssef
September 22, 2023 · 08:22

Pas d'intégration in-app, ça aurait été mieux

FS
Florian Schneider
September 20, 2023 · 13:48

NEVER works

Overall rating

4,0

600+ installs
5 stars

53%

4 stars

14%

3 stars

10%

2 stars

7%

1 stars

16%

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