Aloware Contact Center
by Aloware
Aloware's Pipedrive integration automatically pushes calls, messages and voicemail to your Pipedrive CRM.
When you answer calls on Aloware, use our dialer to contact someone or send and receive text messages. This integration logs all customer communication within your CRM to streamline your sales and support process.
The Aloware-Pipedrive CRM integration syncs contact data (name, phone number, call notes, call tags, SMS attachments) into Pipedrive. Furthermore, you can check the content of the SMS or listen to the recording of a call.
Features:
Panels
Instantly see and interact with Aloware Contact Center as you dive into the details of your deals/contacts in Pipedrive.
Aloware
Locations:person details
Actions
Kick off related actions in Aloware Contact Center as you work with your deals, contacts and/or activities in Pipedrive.
Enroll to Sequence
Locations:People list
Add to Power Dialer
Locations:People list
Setup and installation
For existing accounts :
Click to call:
You may need to download Aloware's free Chrome Extension from Chrome marketplace to enable click to call from Pipedrive. This integration requires a paid Aloware account. Start by creating an Aloware account, then navigate to Settings > Integrations and enable Pipedrive. You will then be prompted to allow the authentication.
The rest is automatic. Like magic.
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