Enthu.AI is a conversation intelligence platform that helps sales teams monitor, evaluate and coach their agents faster and better.

Pipedrive users can integrate their account with Enthu.AI and start leveraging the benefits of conversation intelligence.

This integration allows viewing call transcriptions and more from within Pipedrive.

About Enthu.AI Enthu.AI is a one-stop platform to monitor 100% of your customer conversations and derive actionable intelligence to improve call outcomes.

Your supervisors and coaches can extract key insights with a click of a button without listening to every single minute and can then train voice teams through personalized coaching insights.

Key features of Enthu.AI include:-

Configure for your use case: You can configure Enthu.AI for multiple clients and multiple processes, all within a single place. It's 100% configurable to match your voice process.

Detailed call review: Every call is analyzed for key call aspects. Ensure 100% coverage for your calls.

Agent/Team level analysis: Draw out conversation insights and coaching opportunities for individual agents and teams.

QA evaluations: Configure your own evaluation forms and rate your agents.

Redaction of PII: Sensitive information (like card details, DOB, addresses and more) can be automatically erased from transcripts and calls.

Playback Library: Tag the most important calls and put them in your Spotify type library to playback later.

Integrations: Integrate with Pipedrive and get conversation insights right within your CRM.

Integrating Pipedrive with Enthu.AI takes less than a minute. No developer support or coding required!

However, you need an **EXISTING **Enthu.AI account to activate this integration.

Here's a quick outline to get started with Enthu.AI

Step 1: If you are NOT an existing user of Enthu.AI, please request your free demo at https://enthu.ai/ to get in touch with our team

Step 2: Enthu.AI offers a 14-day pilot plan (no credit card required). You can integrate with Pipedrive in the pilot phase. We also offer a limited usage free plan.

Step 3: Once you have your Enthu.AI account set up, come back to your Pipedrive account and install this app. It will take you to Enthu.AI. You need to stay logged in within your Enthu.Ai account before you initiate this step.

Step 4: Once the integration is complete (within 30-40 secs), you will be redirected back to Pipedrive and should see a message confirming your successful integration

You can refer to our detailed help guide here to get started with Enthu.AI.