Description

journy.io monitors customer interactions on websites and platforms and provides engagement metrics to drive conversion, activation, adoption, retention and growth, all while fighting churn and right from within Pipedrive. Metrics include health scores, lead qualification, product feature adoption and churn detection. Works for B2C, traditional B2B and SaaS.

Advantages of using journy.io

  • Show what each account and user is doing on your website and platform
  • Determine which accounts and users are in which funnel stage
  • Determine which accounts and users are "healthy" or not
  • Determine which channels, campaigns, web-, blog- and help-pages contribute to healthy buying customers or not
  • Define dynamic customer segments and personas based on unique click and usage behavior

Advantages of integrating journy.io with Pipedrive

  • Share account and user properties with respectively Pipedrive organizations and persons
  • Create advanced segments in Pipedrive based on health score, stage, feature adoption, persona and churn detection, and use them in your Pipedrive workflows
  • Share native app information from accounts and users in Pipedrive

Installation instructions

  1. Create a journy.io account
  2. Log in to your journy.io account
  3. Click on "connections" in the sidebar
  4. Click on "add source" or "add destination"
  5. Click on "Pipedrive" in the dialog
  6. Approve our Pipedrive application
  7. Edit the settings of the Pipedrive connector

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