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Pipedrive among best CRMs for small businesses of 2024 by U.S. News & World Report

New York, August 14, 2024 – Pipedrive, the easy and effective sales CRM for small businesses, has been recognized by U.S. News & World Report’s 360 Reviews as one of the Best CRM Software tools for Small Businesses. Pipedrive was specifically highlighted as the top choice for sales automation.

“Being recognized as one of the best CRM software for small businesses highlights our commitment to focusing on their unique needs and putting customer-centricity at the heart of our product development,” says Viktoria Ruubel, Chief Product Officer of Pipedrive. “At Pipedrive, when our customers speak, we listen. This approach has driven us to create a powerful, easy-to-use, and intuitive sales tool that empowers sales teams to reach their revenue targets by generating more leads and closing deals faster. We’re constantly adding value, most recently with the launch of Pipedrive AI CRM, a suite of GenAI-powered tools designed to help salespeople work smarter and more efficiently.”

The U.S. News & World Report states, "Pipedrive seems somewhat more like an automation company that also offers a CRM than many traditional CRM providers. It offers a large marketplace of supported integrations including apps for leads, contracts, invoicing, payments, project management, third-party automations, messaging, and communications. In all, you can add one of more than 400 apps to your workflows. Once connected, you can create countless combinations of automations with various social media, payment, email marketing, accounting, and other tools."

Automation has been a key focus in Pipedrive's product development, significantly boosting the productivity of sales teams. By automating time-consuming tasks, Pipedrive enables sales reps to concentrate on what truly matters—closing deals and finalizing offers. Beyond workflow automation, Pipedrive offers a wide range of automated processes, including drip campaigns with top-performing email templates, chatbots for lead nurturing, lead scoring, automatic lead assignment, and revenue forecasting.

U.S. News & World Report suggests that Pipedrive best suits small to medium-sized businesses seeking an affordable and user-friendly solution. The report also highlights that Pipedrive is ideal for sales-focused businesses wanting to visualize their sales pipeline. It’s particularly worth considering for sales teams in need of a customizable CRM, as Pipedrive supports a wide range of integrations and offers API access.

U.S. News evaluated CRM software based on monthly costs, data reporting and analytics, and customizations. U.S. News’ 360 Reviews team applied an unbiased methodology that includes professional ratings and reviews, consumer ratings and reviews, and research comparing various features of CRM software.

Earlier this year, U.S. News & World Report’s 360 Reviews selected Pipedrive as one of the Best CRM Software tools overall.


About Pipedrive

Founded in 2010, Pipedrive is the easy and effective sales CRM that drives small business growth. Today, Pipedrive is used by revenue teams at more than 100,000 companies worldwide. Pipedrive is headquartered in New York and has offices across Europe and the US. The company is backed by majority holder Vista Equity Partners, and Bessemer Venture Partners, Insight Partners, Atomico, and DTCP. Learn more at www.pipedrive.com.

About U.S. News & World Report
U.S. News & World Report is the global leader in quality rankings that empower consumers, business leaders and policy officials to make better, more informed decisions about important issues affecting their lives and communities. A multifaceted digital media company with Education, Health, Money, Travel, Cars, News, Real Estate and 360 Reviews platforms, U.S. News provides rankings, independent reporting, data journalism, consumer advice and U.S. News Live events. More than 40 million people visit USNews.com each month for research and guidance. Founded in 1933, U.S. News is headquartered in Washington, D.C