What is all-in-one CRM software?

An all-in-one CRM platform gives your sales, marketing, project management and customer support team members the tools they need to succeed. The best CRM all-in-one solutions include a range of features like lead management, marketing automation, task management and help desk ticketing tools to keep all customer interactions centralized.

What are the benefits of using a CRM with all-in-one capabilities?

The main advantage of using an all-in-one CRM is that it efficiently streamlines and centralizes your business workflows and processes. This enhanced efficiency leads to better data accessibility, increased team productivity, improved overall service and higher cost-effectiveness.

Which is the best all-in-one CRM to use?

The best all-in-one CRM tool contains all the most valuable features and empowers you to manage your processes your way – at a price you can afford. Pipedrive’s comprehensive CRM comes with key built-in features, full customizability and a host of add-ons you can use when you need them. Its vast knowledge base , community support and detailed courses help you get the most out of your all-in-one CRM platform. Pipedrive’s per-user pricing options let you scale as your company grows, making it a suitable solution for startups, small e-commerce companies and large corporations alike.

What makes Pipedrive an all-in-one CRM?

Pipedrive is a powerful and flexible cloud-based CRM solution you can access from anywhere, anytime – including on your mobile. Pipedrive’s customizable features and added functionalities, including add-ons and integrations, allow any business to optimize the tool to their specific sales and marketing needs. Pipedrive also has an intuitive API that enables developers to create apps that work directly within the CRM.

An all-in-one CRM

Using multiple tools to manage your business can complicate your processes and raise costs.

A comprehensive CRM solution combines crucial tools so you can manage the entire customer journey and more from a single platform.

See how Pipedrive’s all-in-one CRM system can simplify your tech stack, improve the customer experience and boost efficiency in one neat package.

Full access. No credit card required.

Pipedrive’s all-in-one CRM features and add-ons

Manage contact relationships

Track lead, prospect and customer interactions in one place with powerful customer relationship management features

Gain valuable insights

Analyze detailed reports to understand key metrics and make data-driven business decisions

Capture more leads

Attract and engage potential customers with Pipedrive’s powerful lead generation and management tools

Simplify sales and marketing workflows

Boost efficiency and drive growth with Pipedrive’s workflow automations and email marketing features

Streamline documentation

Create, share and e-sign documents with Smart Docs, Pipedrive’s smart documentation software

Optimize project management

Boost productivity and ensure timely task completion with Pipedrive’s project management functionality

What to look for in an all-in-one CRM

The best all-in-one CRM software should feature:

A centralized contact database. Organize customer information and interactions in one place with a central hub for contact management.
Sales funnel customization. Tailor pipelines to your business processes, visualize stages and track activities with sales pipeline management features.
Workflow automations. Streamline administrative tasks and automate sales activities with automation features.
Reporting and analytics. Generate custom reporting dashboards, extract key insights and inform your business decisions with effective reporting functionality.

Over 500+ integrations

Expand the capabilities of Pipedrive with hundreds of apps and integrations

See all apps and extensions

Empower marketing and sales teams with Pipedrive’s automation and email tools

Manual sales and marketing tasks can slow down your reps and impact your bottom line.

Sales and marketing automations streamline processes like email creation, segmentation and lead scoring, allowing your team to focus on closing deals and crafting compelling marketing campaigns.

Use Pipedrive to automate email campaigns, complete sales tasks and improve customer engagement.

Learn more about Pipedrive’s sales automation and Campaigns tool.

Nurture relationships effortlessly with detailed contact histories

Keeping track of every interaction can be overwhelming. The more contacts you have, the harder it gets.

All-in-one CRM software compiles all interactions, notes and communications in one place, allowing users to easily build and maintain strong relationships.

Use Pipedrive to create comprehensive customer profiles, track every touchpoint and ensure timely, personalized follow-ups.

Learn more about Pipedrive’s contact management software.

Make data-driven decisions with powerful analytics

Relying on guesswork can lead to missed opportunities and bottlenecks in your sales processes.

All-in-one CRM software lets you analyze performance metrics and gather real-time insights, helping you make better, more informed decisions.

Use Pipedrive to generate detailed dashboards that visualize key metrics. Forecast trends, optimize strategies and make adjustments to drive growth.

Learn more about Pipedrive’s sales dashboards.

Supercharge lead generation with customizable tools

Finding and engaging potential customers can be a constant challenge for small businesses.

Pipedrive’s LeadBooster simplifies lead generation by attracting and nurturing prospects, ensuring a steady flow of new customers into your sales pipeline.

Capture leads with the customizable web forms, engage web visitors with a conversational Chatbot before connecting them with a salesperson using Live Chat and find ideal prospects in the high-quality Prospector database.

Learn more about Pipedrive’s LeadBooster.

Manage projects seamlessly

Coordinating projects across teams can get complex, often leading to missed deadlines.

Pipedrive’s Projects tool simplifies project management by organizing tasks, timelines and team collaboration under one roof.

Use Projects to assign tasks, set milestones and ensure everything stays on schedule. Enhance team communication and ensure successful project execution from start to finish.

Learn more about Pipedrive’s Projects.

How Pipedrive helped Accentuate boost revenue by 1000%

Before investing in Pipedrive, Accentuate wrestled with managing lead and customer data across several spreadsheets.

Pipedrive’s deal management functionality, powerful integrations and scheduling capabilities helped Accentuate scale its annual revenue by over 1000% in just four years.

“You need to be able to scale and manage your client base effectively if you want to be serious about competing in a modern business arena. And if you want to scale and manage your client base effectively you need a CRM like Pipedrive, simple as that.”

All-in-one CRM FAQs

The best all-in-one CRM tool contains all the most valuable features and empowers you to manage your processes your way – at a price you can afford.

Pipedrive’s comprehensive CRM comes with key built-in features, full customizability and a host of add-ons you can use when you need them. Its vast knowledge base, community support and detailed courses help you get the most out of your all-in-one CRM platform.

Pipedrive’s per-user pricing options let you scale as your company grows, making it a suitable solution for startups, small e-commerce companies and large corporations alike.
Pipedrive is a powerful and flexible cloud-based CRM solution you can access from anywhere, anytime – including on your mobile.

Pipedrive’s customizable features and added functionalities, including add-ons and integrations, allow any business to optimize the tool to their specific sales and marketing needs. Pipedrive also has an intuitive API that enables developers to create apps that work directly within the CRM.

Used by over 100,000 companies in 179 countries

In the forecast view, we look at what deals are due to close this month, next month just to make sure everyone is really honest about what they should be working on.

Carolyn PearsonFounder, Maiden Voyage

One of the favorite features within Pipedrive is the email integration. It pulls all of the clients details in, so that we don’t have to think about it.

Erin and DrewFounders, Pro Arts

As a business owner, my favorite feature in Pipedrive is the statistics and being able to look at the dashboard and use those metrics to help each individual on the team.

Lisa CoyleCEO, 360 Payments