Our 2022/2023 State of Sales and Marketing report is here

Download the free economy review and discover which steps businesses took to succeed in 2022 and how this affected employees.

Companies have struggled through a pandemic and economic downturn this decade, but sales and marketing teams keep proving their resilience.

Our 2022/2023 State of Sales and Marketing report analyzes how these setbacks impacted businesses.

Dominic AllonCEO, Pipedrive

Key findings in sales and marketing 2023

1. People remain optimistic and businesses are still investing

80% of sales and marketing professionals remained optimistic. Most businesses invested more in 2022 than in previous years.

2. Most companies grew, but fewer than in 2021

63% of companies experienced YoY growth in 2022, compared to 71% in 2021. Smaller businesses were least likely to grow.

3. Budget and workforce reductions have a clear impact

Employees experiencing budget cuts, layoffs and reduced benefits tended to be concerned about the future.

4. People are resilient but need support (and technology)

Most respondents remained positive but benefited from team support. Companies investing in tech tended to have more optimistic employees.

What’s in the report?

The key trends affecting sales and marketing professionals
The factors helping employees hit their goals
Insights revealing how businesses grow and how yours can too
Data from respondents around the globe, working for startups, SMEs and large businesses
The hopes and concerns of business owners and employees

What makes Pipedrive the perfect CRM for teams

500+ integrations

Seamless integrations with all your favorite tools plus an open API

Customer support

Active support chat, email and a comprehensive online help center

Easy to set up

Simply import your data from spreadsheets or another CRM tool and you’re ready to go

Team-dedicated features

From team goals to docs and templates sharing to advanced user permissions

Intuitive and easy to use

Visual, simple and customizable to help all team members hit their marks

Industry-agnostic

Fully customizable to fit your business and workflows and personalize your pipelines

Over 500+ integrations

Expand the capabilities of Pipedrive with hundreds of apps and integrations

See all apps and extensions

Don’t trust us. Trust the ratings:

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Our customers love us

Like us, Pipedrive is evolving rapidly. We love this and the personal and ultraresponsive support.

Simon SchoopCEO, 4-advice GmbH, Digital. Change. Innovation.

Pipedrive has been invaluable in helping us keep our clients happy. It's a really intuitive tool that's easy to use and quick to master. Perhaps the most useful feature for us is the flexibility and level of integrations it has. It's not just our CRM, it's part of our whole sales and account management process, so the ability to talk with the other tools we use is critical.

Guy ThorntonManaging Director, Picked Group Ltd

It’s the best sales tracking software that’s so easy to customise as we go!

Treasha LimDirector, Klear Picture Pty Ltd