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A knowledge management system centralizes important information for your internal teams or your customers. Learn how to build one in five simple steps.
We’ve shortlisted the top CRM vendors for different purposes. Find the right solution for your business needs with our guide.
Learn how to define and map the stages of your sales process successfully, including a free sales process template.
Discover what an e-commerce CRM is, how it differs from a traditional CRM and how you can use one to increase sales.
A CRM strategy helps sales and marketing teams build valuable, profitable customer relationships. Learn how to create yours.
Choose the best sales territory management tool for your field sales reps. Map out sales opportunities that drive revenue for your business.
A CRM helps you manage customer relationships, improve processes and become more efficient. Learn how to choose the right CRM for your construction business.
Mastering CRM (meaning making the most of customer relationship management software to engage leads, clients, and staff) is easy with our ultimate guide.
Deciding whether you should invest in CRM training? Here are 7 of the best CRM training programs and what you should look for when choosing a course.
As well as supporting sales teams, CRM tools can also be used to enhance the customer experience. Learn more about CRM experience and how to implement it.
Customer relationship management software offers a toolbox of features you can use to improve productivity. It can help you save time, build more effective processes and concentrate on high-value tasks.
This post will explain exactly what social CRM is, why it's so important and how you can use it to generate more qualified social leads for your business.
Customizing your customer relationship management software and strategy can help you win more business. By matching it to your sales process you can save time, improve data collection and systemize what you do best.
CRM and ERP systems both optimize business processes, but each serves a different purpose. Find out which you need with this complete guide to the differences.
A healthcare CRM is the perfect tool for tagging and segmenting patients based on needs. Here's how to use a CRM to manage patient relationships better.
A CRM tool has many benefits for startups of all sizes. Find out why you might need a CRM for your startup business and how to choose one.
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