free
free

Live Chat, Chatbot, and Helpdesk integration for Pipedrive CRM that makes your sales team close more deals.

Nurture my leads, Communicate with leads, Manage my accounts, Support my customers

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App screenshot
App screenshot
App screenshot
App screenshot
This app is either entirely free or offers some features for free. There may be limits on how much you can use certain features for free, and you might need to open paid account to access all features.

Description

The best way to make your sales team close more deals is to make them more productive.

With Crisp integration for Pipedrive, you'll never see an empty data set again in your CRM pipeline.

Automated data synchronization between Live chat and related deals.

Thanks to a powerful relationship, Crisp synchronizes itself with existing deals on Pipedrive to make sure every interaction is tracked on Pipedrive.

New opportunity? You can create a deal right from Crisp to make your sales team more efficient.

Track sales activity on any channel

Crisp Helpdesk allows you to build a collaborative inbox that connects with more than 10+ different channels: WhatsApp, Aircall, Emails, and many more.

Put your lead generation on autopilot

Crisp comes with more than a simple live chat integration for Pipedrive. Using Crisp, you can create a powerful chatbot that will put your lead generation on autopilot, 24/7.

Worried about missing a deal? Crisp allows you to assign conversations and sales reps based on many different factors such as location, custom data, language, customers' requirements ... And much more.

Installation instructions

  • Add the Crisp Extension to your Pipedrive account
  • Select a Crisp website from the list

Then, you will be able to sync contacts between Crisp and Pipedrive!

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User reviews (22)

User reviews (22)

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SJ
Sam Lloyd Jones
November 14, 2023 · 09:49

Poor - not useful, adds more click throughs and is difficult to link

AG
Antoine GORET
October 3, 2023 · 10:26

The integration between Crisp and Pipedrive is really great for any sales rep because it combines the power of a helpdesk with the strength of Pipedrive CRM, which is amazing! What I like the most is the ability create a deal from the Helpdesk itself and also update deal information regarding a lead, straight from Crisp Inbox. That makes the sales cycle very smooth 😍

RI
Razvan Iordache
September 7, 2023 · 10:20

If you respond to the customer on Crisp, the message doesn't update in Pipedrive (on the timeline)

C
Chris
September 6, 2023 · 12:31

The basic is okay, there is more information that we need from a deal Creating a deal from Crisp directly would be far more beneficial We can change stages but can't complete activities.

P
Pierre
July 13, 2023 · 13:50

As the Head of Sales at Regata, I highly recommend the Crisp Plugin for Pipedrive. This integration has transformed our sales processes, providing a seamless platform for communication, collaboration, and customer management. Here's why it deserves a 5-star rating: Seamless Integration: Crisp seamlessly connects Pipedrive's sales management capabilities with powerful messaging features, creating a cohesive environment for sales teams. Streamlined Communication: With real-time, multi-channel communication options, such as live chat, email, and social media, Crisp ensures prompt and personalized interactions with prospects and customers. Collaborative Team Environment: Crisp enables effective collaboration within Pipedrive, fostering teamwork and eliminating the need to switch between multiple tools. Actionable Insights: Crisp's data and analytics empower data-driven decision-making, allowing us to track metrics, monitor response times, and analyze customer interactions for optimization. Exceptional Customer Support: The Crisp team provides outstanding support, delivering prompt assistance and going the extra mile to ensure a smooth user experience. In conclusion, the Crisp Plugin for Pipedrive has revolutionized our sales team's productivity and customer management. With its seamless integration, streamlined communication, collaborative environment, actionable insights, and exceptional support, it earns a well-deserved 5-star rating. For a comprehensive business messaging platform that enhances sales processes, Crisp for Pipedrive is the way to go.

Overall rating

3,5

5 stars

55%

4 stars

8%

3 stars

5%

2 stars

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1 stars

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