Facebook Messenger is an instant messaging feature built into Facebook. It allows users to interact with your business by sending questions and information requests to your page. 


Pipedrive’s integration for Facebook Messenger helps you manage Facebook business communication without switching between apps. You can, for example, send and receive Facebook messages (text, media and files) directly from Pipedrive.

Cooperate on conversations with your team and deliver amazing customer experiences faster. Convert new incoming conversations into contacts, leads and deals. All your Messenger business conversations will be automatically logged in Pipedrive connected to your leads or deals, giving you an accurate, real-time overview of your customer journey and allowing you to continue the conversation right where you left off.


**Functionalities**

- Manage all your Facebook Messenger interactions from within Pipedrive
- Use a shared inbox to assign Messenger chats to sales or support reps
- Convert Messenger conversations into new leads or deals
- Access conversations in Facebook Messenger without switching between apps

Nurture my leads

Communicate with leads

Manage my accounts

Support my customers

Facebook Messenger

Experience the future of business calling with CloudTalk’s integration with [Pipedrive](https://www.cloudtalk.io/pipedrive-call-center-integration/). Access 160+ international numbers, increase call efficiency by up to 87% and save your team time for what really matters — increasing customer satisfaction.  All in just a 3-click installation!

- Make and receive calls directly from Pipedrive with CloudTalk's [**Click-to-Call feature**](https://www.cloudtalk.io/click-to-call/). 
- Eliminate repetitive tasks and automate your workflows. 
- Sync contact details, past interactions, call recordings, and SMS across both systems with an effortless **two-way synchronization**. 
- Customize your setup and customer experience with over 35 Pipedrive-friendly integrations. 
- Choose how inbound, outbound, and missed calls are logged within Pipedrive with advanced **call loggins features**. 
- Log important information directly into Pipedrive at the end of each call with **Speech-to-Text transcription feature**.
- Gain a comprehensive overview of interactions by synchronizing SMS messages sent from CloudTalk to your Pipedrive account, ensuring **no important information is missed when closing deals**. 

Learn how CloudTalk can provide you with unparalleled control over your customer’s experience and start matching their expectations today. [**Schedule a demo**](https://www.cloudtalk.io/demo/) with one of our specialists today!

CloudTalk

Zendesk offers a ticketing system designed to help companies track, prioritize and solve customer support interactions. Pipedrive is a powerful sales CRM and pipeline management software. Integrating the two helps sales and support reps see the bigger picture and improve their customer communication.

Using the Pipedrive-Zendesk integration, reps can access Pipedrive customers’ information from Zendesk and vice versa, thereby eliminating the need to switch between apps and promoting both a speedy resolution and a better sales workflow.

By installing the app, Pipedrive users can pull the following information from Zendesk:

- Ticket number, subject and status
- Ticket creation date and last update time
- Participants

And Zendesk users can pull the following information from Pipedrive:

- Person name
- Organization
- Deal title and status
- Deal value and its currency
- Deal creation date

Zendesk

Ringover delivers the best and widest range of communication channels in the market for high-performing sales teams. **Calling, texting, video, conversation, syncing to WhatsApp, Slack, Instagram** & more, along with an industry-leading integration within Pipedrive. 

Bring advanced communication into Pipedrive to experience click-to-dial, automatic logging and syncing of sales rep notes and tags. Access prospect or client information through the dynamic Ringover dialler and sync WhatsApp interactions to deals.

**✨ Why use Ringover x Pipedrive?**

- **Convert prospects & close deals at scale:** Reach prospects 10x faster from Pipedrive in just one click. Get a personalised in-dialer display of caller data to help drive a more meaningful conversation. 

- **Set sales tasks on auto-pilot:** Auto-save call logs, SMS, sales rep notes and tags directly in Pipedrive. Improved two-way syncing between Pipedrive and Ringover allows your contact's information to be updated in mere seconds.

- **WhatsApp syncing:** Have 1:1 conversations with clients via WhatsApp and auto-save every interaction in Pipedrive for a streamlined experience.

- **Conversation insights (Add-on):** Empower your sales teams with the latest AI solutions that analyse, summarise, translate and transcribe text and audio conversations, right into Pipedrive.

- **Admin flexibility:** Manage and customise all your syncs and workflows for your entire team working in Pipedrive right down to the agent level.

Ringover

**Twilio SMS MMS for Pipedrive**

Effectively communicate with your clients worldwide by rapidly sending and receiving personalized or templated SMS/MMS messages. 

**Features**

**Outbound & Inbound**: All inbound and outbound messages will be automatically recorded under their respective Deals, Contacts, or Leads in the Notes section with a timeline.

**SMS History / Inbox**: Manage and view both incoming and outgoing messages in a conversational format by tracking them in one centralized location.

**Templated Messages**:  Save unlimited templates for sending personalized messages.

**Bulk SMS**: Seamlessly send bulk messages with just a few clicks.

**Automated SMS**: Automate the Templated or customized SMS.

**Segmented SMS**:  Optimize your reach with Segmented SMS Marketing! Connect directly with your target audience through personalized messages. Enhance your communication strategy effortlessly.

**SMS Number**: If your business doesn't have an SMS number, no problem – you can purchase one from us.

**Pricing**

$39 per month per organization. If you have any questions, feel free to contact us at *help@oapps.xyz*.

Twilio SMS MMS for Pipedrive

CallHippo is a comprehensive solution that empowers businesses to enhance their communication globally.
Here’s how you can benefit from CallHippo-Pipedrive integration-
- **Keep your contacts updated:** Sync your Pipedrive contacts with CallHippo and vice-versa, to have the latest information on your customers and prospects.
- **Efficient call tracking:** All call activities are logged in Pipedrive so you can easily keep track of all your interactions.
- **Keep SMS logs updated:** Whenever you send an SMS to a Pipedrive contact using CallHippo, the SMS log will be synced to your Pipedrive contact detail page.

**Note: New users get to explore CallHippo for free!**

Once you integrate CallHippo & Pipedrive, you will receive a coupon code to avail our exclusive benefits - 
- 1 phone number free
- 200 minutes of free calling 
- Free for 10 users

Free Phone for Pipedrive by CallHippo

Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships. 

Front integrates with Pipedrive to bring information about your contacts, deals, and activities into Front and trigger automated actions with rules. Edit Pipedrive records in real-time and customize which fields are displayed in Front to help your sales team make the most of every message.

Front

> **If you have been using Pipedrive's Native WhatsApp solution already, you can easily migrate to our app.**

- With our Twilio integration, you can use SMS & WhatsApp seamlessly. 

- We provide dedicated inbox system, where you can see all the conversation in one place with agent assignment, templates & status labels for each conversation

- Automatically create leads when your clients send SMS / WhatsApp.

- You can also use WhatsApp or SMS to start a new conversation with your Pipedrive Contacts, Organizations and Deals. 

- Send SMS to multiple contacts at once and save time. 

- Simplify the process of sending Twilio messages using the Pipedrive filters to add contacts within the filter. 

- All messages that you send and receive will be recorded in Pipedrive. 

- Allow multiple users to receive desktop notifications for your incoming Twilio messages. 

- As the admin of the CRM, restrict which of the users can access your Twilio inbox.

Twilio SMS & WhatsApp for Pipedrive

Intercom's live chat is the fastest way to boost sales and create new revenue. With Intercom, you can capture and convert more leads by proactively engaging with them on your website. Use bots to automatically qualify leads and chat with the hottest ones in real-time. You can track those leads in Pipedrive ,too.

The integration allows you to create deals in Pipedrive with one click as you capture and qualify leads in Intercom. This means you’ll never miss an opportunity to close a deal.

You can also view details about a lead's Pipedrive deal in your Intercom Inbox, so you have all the context you need when chatting with a lead. Plus, your conversation is automatically logged in the lead’s timeline on Pipedrive – giving you a complete picture of the lead’s journey so that you can pick up your sale right where you left it.

Intercom

Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for Pipedrive.

Calls, texts, dispositions and activities are logged automatically in Pipedrive, eliminating the need for the tedious manual record-keeping that slows down salespeople in their day-to-day activities. 

### Key Features:
- **Multi-line PowerDialer:** Boost productivity tenfold by dialing up to 10 numbers simultaneously
- **Seamless integration** logs calls, call recordings and summaries, outcomes, text messages, and other activities to Pipedrive
- **ConnectionBoost:** Advanced local presence lets users call from a number with the same local area code as the person they’re calling
- **Conversation Intelligence** leverages AI to track sales calls, coach your team, and automatically log call summaries in Pipedrive
- **Automatic DNC list compliance** makes it easy to follow DNC regulations without bogging your agents down with unnecessary manual list-checking
- **Live call coaching** allows managers to listen to live calls and "whisper" advice or feedback to trainees
- **Voicemail drop:** Leave custom pre-recorded messages with a single click, without having to wait for the “beep”
- **SMS templates** with dynamic fields
- **Click-to-call** from Pipedrive, and any other webpage
- **Full suite of call center features** including IVRs, ring groups, call queues, and dynamic routing

Automate my pipeline and data

Kixie PowerCall and SMS

[KrispCall ](https://krispcall.com/?utm_source=pipedrive&utm_medium=links&utm_campaign=integration)is a cloud telephony system built for modern businesses, offering enterprise-grade calling capabilities tailored to high-growth teams. 

With KrispCall you can Instantly get toll-free, local numbers & mobile numbers in 100+ countries to scale globally. Natively integrate workflows by embedding omni-channel communications directly into your existing Pipedrive CRM.

Seamlessly log interactions with complete context by automatically syncing calls, voicemails, SMS conversations, and analytics bi-directional between tools.

**Key Benefits:**

1. **Centralized Interface**:
Manage deals, activities, and calling from one streamlined sales platform

1. **Enhanced Visibility**:
Unify customer records with a complete interaction history

1. **Optimized engagement**:  
Meet buyers instantly when they reach out on any channel

1. **Improved collaboration**: 
Notify relevant stakeholders in real time when key events occur

KrispCall interlinks essential sales tools to help ambitious teams close more deals with expanded bandwidth, better data, and less repetitive work. Consolidate and accelerate growth workflows.

KrispCall

**Rasayel** helps your sales team qualify, nurture, and communicate with leads directly over WhatsApp. Since you already use Pipedrive to drive revenue, Rasayel amplifies those efforts by making WhatsApp communication seamless. 

**Rasayel & Pipedrive** → Sign up for Rasayel, connect your WhatsApp number, and install the integration. Instantly start chatting with your leads in WhatsApp!!

### Activity Logging
Rasayel automatically logs WhatsApp conversations into your Pipedrive leads and deals. Get full visibility of your team's WhatsApp interactions directly within Pipedrive.

### Activity Reports
Track your team's WhatsApp performance. Easily generate reports to see metrics like the number of messages sent by each team member within a chosen time period.

### View Pipedrive Lead or Deal information in WhatsApp
Rasayel's shared team inbox displays your Pipedrive leads and deals alongside WhatsApp conversations.  No more switching tabs – get vital lead context instantly.

## Why Rasayel + Pipedrive?

* “Practically 90% of our deals are closed on WhatsApp thanks to Rasayel.” - Enrique, Medesk
* “The most valuable...benefit of Rasayel is how much we can automate” - Saad ElMobarak, CTO - Qoyod.com
* “Rasayel helped us manage and track our sales from one app. Great mobile app, great support team!” - Arsen, CEO - Smile Turkey

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