Why JivoChat live chat? Times are changing! Clients prefer texting more than calling these days. Every month, millions of JivoChat messages begin with proactive invitations. Just like being greeted at a physical store, this sort of friendly gesture goes a long way – and visitors are more likely to become your customers.

You’ll need a JivoChat account before being able to access or create new installation codes for installing Jivo on your website.

If you already have an account at JivoChat and you need the HTML code to install on your website, please follow the steps below:

Log in to the Jivo Web or Desktop app and go to “Manage”-> “Channels”.

If you already added a website channel, go to “Settings” (under the channel name) -> “Installation”: https://res.cloudinary.com/dte7upwcr/image/upload/f_auto/v1637593195/help/EN/find-code-new/findcode-new.png

https://res.cloudinary.com/dte7upwcr/image/upload/f_auto/help/EN/code/code1.png

You can copy the code or send it via email directly to your developer.

If needed, you can also add a new website channel to generate a new installation code and copy a new code from there.

To do that, please go to “Manage”-> “Add Channels”-> “Live Chat” and click on “connect”.

https://res.cloudinary.com/dte7upwcr/image/upload/f_auto/v1637593195/help/EN/find-code-new/findcode-new1.png

For more information on how to add a channel, please click here

That’s all! If you need any help, we are online in the chat on our website (www.jivochat.com).

We will be happy to help you.

Happy chats!