A communication platform including chat, chatbots, instant messengers, email, video calls, co-browsing, phones, collaboration tools and much more.

Can you close online deals as efficiently as face-to-face? With Mluvii you sure can!

Engage your visitors, collect and qualify leads and show them a demo of your product in a video call. You can also co-browse with them and close the deal in the same minute. Sounds good?

Meet mluvii, the browser-based omnichannel communication platform for contact centers and sales teams. Mluvii will boost your sales and give your customers the attention they deserve. Chat with your customers, make video calls, send emails, or share your offer in real-time and in one interface.

Mluvii automatically matches contacts with existing deals in Pipedrive and saves the details of a conversation in the deal view, including offer transcription or the video recordings. You can also easily create new entries for contacts that are not in Pipedrive yet.

Integration with Pipedrive is easy as pie, and there is no installation needed.

What are the communication options?

• Webchat
• App chat
• Facebook Messenger
• WhatsApp
• Chatbot
• Email
• Video call
• Wallet card
• IP telephony

You can manage all of the communication channels in one user-friendly interface. Other Features and Options:

• Lead Callback
• File and screen sharing
• Co-browsing
• REST API
• SDK Library for mobile devices
• Unique invitation links
• Call center management tools
• Analytics and reporting
• Recording
• Customizable templates

The setup process is easy. Mluvii is a browser-based platform, so you don’t need to install any software.

If you already have a mluvii account, please follow the steps below:

1. Log in to mluvii as tenant admin or higher
2. Select Settings -> Integrations -> Pipedrive
3. Configure the Pipedrive integration