Nectar Desk – the most efficient tool to make calls and send SMS directly from Pipedrive

Nectar Desk is an efficient, cloud-based call center software. This affordable app is the optimal solution for your business needs.

Use your computer to make and take calls with our software. It works with your desk phone and your cellphone and offers user-friendly messaging, ticketing and chatting systems. Nectar Desk gives you full access to reporting and analytics as well as many other features.

All calls and messages will be logged under the connected deals and contacts in Pipedrive as an activity or note.

It’s a highly efficient and convenient way to keep all the information about the call or SMS in one place. We are constantly improving the integration process and provide our customers with various helpful options such as:

• Rerouting of incoming calls to contact owners, with priority over other agents
• Dispositions and disposition notes which stand for the result of the call or SMS and are displayed in the Pipedrive log
• Call recording URLs to offer you the possibility to listen to conversations
• Send a pre-recorded message with voicemail Drop
• Click-to-Call and Click-to-SMS extensions and many others

1. Create a Nectar Desk account at https://nectardesk.com
2. Navigate to “Integration Settings” and select the Pipedrive 2.0 integration
3. Click on “Request Access” and permit us to access your Pipedrive Data
4. Go to “Tools” and install our Chrome extension
5. In “Extension Options,” please add pipedrive.com and save
6. Reload the Pipedrive interface and you will see the Nectar Desk icon next to the phone numbers

If you want to be further acquainted with Nectar Desk or have any questions, please do not hesitate to contact us at any time. We work 24 hours per day to provide you with the best service ever.