Nicereply
by Nicereply
Attract new leads, Support my customers
Sign up to installWith Nicereply’s Pipedrive integration, you can gather feedback while your customers still remember the interaction with your team.
The moment your deal is won or lost, your contact will receive an automated survey.
Customers’ feedback is immediately visible in the rated deal, complete with a numerical value and comment.
You can choose from multiple “Satisfaction Metrics” and “Scales.” Use customizable CSAT surveys to evaluate aspects that influence win rates, such as communication or product features.
Evaluate customers’ experience as a whole and identify your promoters with “Net Promoter Score.” How many hours after completion of a deal should your customers receive the survey? It is up to you to define this timespan!
Connect your Pipedrive account with Nicereply and within minutes you can:
Learn more about integrating Nicereply with Pipedrive here: https://support.nicereply.com/article/297-introduction-to-pipedrive-integration
For any questions, please reach out to us at contact@nicereply.com
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I like the easy of collecting feedback after I close the deal.
Very useful for my business and sales team performance evaluation.
Very Nice use of Integration with marketplace available tools. Every useful as per the required ecosystem.
A great NPS tool which has helped streamline our feedback monitoring processes (for sales & customer care) - online (via Pipedrive) and offline too. Looking forward to the devs adding more features - in particular the ability for surveys to auto trigger when certain activities are marked as completed on PD.
Very easy tool for collecting customer feedback. Can be easily integrated with Pipedrive and then you can create automated surveys based on the status of the deal in Pipedrive.
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