Nicereply
by Nicereply
With Nicereply’s Pipedrive integration, you can gather feedback while your customers still remember the interaction with your team.
The moment your deal is won or lost, your contact will receive an automated survey.
Customers’ feedback is immediately visible in the rated deal, complete with a numerical value and comment.
You can choose from multiple “Satisfaction Metrics” and “Scales.” Use customizable CSAT surveys to evaluate aspects that influence win rates, such as communication or product features.
Evaluate customers’ experience as a whole and identify your promoters with “Net Promoter Score.” How many hours after completion of a deal should your customers receive the survey? It is up to you to define this timespan!
Connect your Pipedrive account with Nicereply and within minutes you can:
Learn more about integrating Nicereply with Pipedrive here: https://support.nicereply.com/article/297-introduction-to-pipedrive-integration
For any questions, please reach out to us at [email protected]
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