Replypad is a shared inbox software for teams, a customer communication tool that integrates with Pipedrive CRM. Replypad helps you manage shared inboxes like support@, info@, and finance@ as a team.

Organize all conversations in one place with clear owners, collaborate on customer communication, respond faster and deliver an exceptional customer experience. Replypad enables teams to work more efficiently, automate workflows and eliminate manual, tedious and repeatable work.

The integration with Pipedrive brings information from your CRM into the conversation in Replypad. Using the integration, your team has full context on each customer they respond to, right where they need it most. Details include phone numbers, organization, recent notes and information about open, lost and won deals – the amount, pipeline, stage, status, latest notes and more.

Using this app, you can provide better and faster responses and no longer need to switch tools endlessly.

In addition, Replypad offers tools to get more things done as a team:

• Reporting and analytics
• Saved responses
• @mentions
• Draft messages
• Snooze!
• Undo send
• Scheduled replies
• Review drafts composed by others
• Bulk actions
• Multi-brand and dynamic signatures
• Label and categorize conversations
• Advanced search
• Collision detection
• Unified team inbox
• Additional shared inbox software features

1. Click the "Install now" button on the Replypad page in Pipedrive’s Marketplace
2. Approve and allow the integration
3. You will be redirected to Replypad. Next, log in or create your Replypad account