Manage shared inboxes as a team, satisfy customers and access your Pipedrive CRM data directly from email conversation in Replypad.

Description

Replypad is a shared inbox software for teams, a customer communication tool that integrates with Pipedrive CRM. Replypad helps you manage shared inboxes like support@, info@, and finance@ as a team.

Organize all conversations in one place with clear owners, collaborate on customer communication, respond faster and deliver an exceptional customer experience. Replypad enables teams to work more efficiently, automate workflows and eliminate manual, tedious and repeatable work.

The integration with Pipedrive brings information from your CRM into the conversation in Replypad. Using the integration, your team has full context on each customer they respond to, right where they need it most. Details include phone numbers, organization, recent notes and information about open, lost and won deals – the amount, pipeline, stage, status, latest notes and more.

Using this app, you can provide better and faster responses and no longer need to switch tools endlessly.

In addition, Replypad offers tools to get more things done as a team:

Reporting and analytics
Saved responses
@mentions
Draft messages
Snooze!
Undo send
Scheduled replies
Review drafts composed by others
Bulk actions
Multi-brand and dynamic signatures
Label and categorize conversations
Advanced search
Collision detection
Unified team inbox
Additional shared inbox software features

Installation instructions

Click the "Install now" button on the Replypad page in Pipedrive’s Marketplace
Approve and allow the integration
You will be redirected to Replypad. Next, log in or create your Replypad account