Slaask is the customer service app for all Slack users, bringing your whole team (and clients) together in the same place for communication. In other words, Slaask enables you to chat with your leads and customers in real-time, directly from Slack.

**Why should I integrate Slaask with Pipedrive? **

Integrating Slaask with Pipedrive will connect your team’s conversation with your leads and customers in Slack to Pipedrive. From there, you’ll be able to:

• Push leads and customers generated via Slaask to Pipedrive
• Help your leads and customers resolve their requests in real-time
• Monitor all interactions between your prospects and your company in your Pipedrive account
• Offer a personalized experience to returning leads and customers
• Use Pipedrive’s list segmentation to nurture your leads and customers via instant communication

For example: After you integrate Pipedrive with Slaask: You can type “!crm info” in your Slack’s visitor channel to check a lead’s or customer’s pipedrive information. You can type “!crm update” in the visitor channel on Slack to update a lead’s or customer’s pipedrive information, including their name, email, company and phone number.

1. Go to the integration page from your Slaask account
2. Select the “CRM” tab
3. Click on the “Connect” button under Pipedrive's logo
4. Enter your personal Pipedrive API key and click on “Integrate”
5. You can now see Pipedrive has been successfully connected to Slaask