With Parma, your post-sales relationships will rise to the next level:
- Remember everything about every customer.
- Encourage repeat purchases by keeping promises.
- Increase lifetime value through high-touch relationships.

Parma is a Pipedrive add-on for customer success and account management teams. It helps you establish a stay-in-touch cadence with existing customers, build trust, and make more money as a result.

Support my customers

Other use cases

Parma

PSOhub’s integration with Pipedrive allows you to seamlessly connect CRM functionalities with your project management capabilities in PSOhub. 

**Bidirectional Data Sync**: Ensure data consistency between your project management and CRM systems with synchronization of deals, contacts, companies, projects and activities.

**Create PSOhub Projects from Pipedrive Deals**: Instantly generate PSOhub projects based on existing deals in Pipedrive, eliminating the need for manual data entry and accelerating project initiation. 

**Sync activities to Pipedrive**: Log activities on PSOhub such as emails, calls and meetings and automatically sync them to corresponding deals in Pipedrive. 

**Enhanced Collaboration**: Foster collaboration across sales and project management teams by sharing project updates, activity feeds, and CRM insights.

**How It Works**

**Connect**: Users can rconnect their Pipedrive account to an existing PSOhub account. 

**Sync Data**: Once connected, data synchronization between PSOhub and Pipedrive begins automatically, ensuring seamless integration of project and CRM data.

**Create Projects from Deals**: Utilize the integration to create PSOhub projects directly from existing deals in Pipedrive. 

**Disconnect Anytime**: Users have the flexibility to disconnect their PSOhub and Pipedrive accounts at any time, ensuring full control over their data and integration settings

Manage my projects

PSOhub

Quickdialog is an AI powered messaging platform that allows brands to engage, support and market to their customers via messaging channels including WhatsApp, Messenger and Live Chat. 

**WhatsApp Campaign Manager**

Design, personalise and send rich media enabled WhatsApp Messages to your Pipedrive customers at scale or individually, and enjoy engagement rates of + 90%

**AI powered customer support**

Manage conversations from WhatsApp, Messenger, Live Chat and email from one platform, and leverage AI to support your agents.

The Quickdialog-Pipedrive integration allows you to manage conversations across all messaging channels through one shared inbox and update Pipedrive accordingly.

1. **Create Leads** in Pipedrive from messaging apps and email directly from Quickdialog (either automatically or manually)

2. **Update contacts and activities**  in Pipedrive automatically from Quickdialog

3. Gain **full context**  of every conversation without switching between tools

Nurture my leads

Communicate with leads

Manage my accounts

Quickdialog

REVE Chat is an AI-enabled live chat and customer engagement platform providing real-time interactions via websites, mobile and messaging channels. 

We set you up with a  complete suite of tools to convert more sales, automate lead generation and provide online support for your customers.

Key Benefits of REVE Chat:

1. Talk to your customers while they are on your website, on Facebook or while they use your apps. With this real-time support, you will increase your close rate. Use video chat, co-browsing and live chat tools to lead personalized conversations with your customers. Improve their satisfaction and your conversion rate at the same time.
2. Engage with prospects via AI chatbots and automate your leads. “24x7.” is REVE Chat’s enterprise chatbot solution that helps capture leads, qualify them and book meetings.

REVE Chat's powerful features include:

- Video Chat: Have face-to-face conversations with your customers on your website or in your app
- Co-browsing: Assist your customers in real-time to close more deals
- Website Live Chat: Talk to your website visitors  with a live chat application while they browse your website
- Chatbots: Automate lead qualification and sales conversation with bots
- Meetings: Increase sales conversions by allowing your website visitors to book meetings right from your website’s chat widget
- Lead routing: Create routing rules to assign your chat conversations to the right sales team to improve your sales cycle

REVE Chat - Live Chat Software & Chatbots

Integrating Pipedrive with Ringstar Cloud PBX enables you to control all calls and automate your sales.

- Automate processes: let the Pipedrive and Ringstar Cloud PBX integration do the job. It can automatically create leads, deals and contacts. Never lose major deals if an employee forgets to save a caller's number.
- Get a bird’s eye view of your deals by keeping contact activity in one place.
- Push deals through the pipeline faster — the integration can automatically create tasks for each call that will prompt employees what to do in every situation.
- Save time with one-click calls. No more manual dialing, no more typos! Click a customer’s number in Pipedrive, and Ringstar Cloud PBX will connect you with the customer.
- Listen to call recordings to learn how employees talk to customers, recollect what was discussed earlier and double-check details.
- Grow loyal customers by assigning personal managers and connecting them automatically.

Attract new leads

Qualify my leads

Manage contracts

Ringstar Cloud PBX

Scoop for Pipedrive empowers sales teams by delivering powerful data snapshots and deep process analysis tailored for Pipedrive users. With Scoop, users gain invaluable insights into their sales processes, specifically focusing on deal conversion rates and cycle times across the entire sales cycle. The platform provides detailed visualizations of how leads progress through the pipeline, offering users the ability to identify exactly where deals are stalling or accelerating. 

Scoop’s process optimization tools help users break down the sales cycle into actionable data points, allowing them to explore conversion rates at each stage and understand the factors influencing deal success. By providing comprehensive insights into cycle times, Scoop highlights how long deals take to move from one stage to the next, helping teams uncover bottlenecks and opportunities for improvement. 

Seamlessly integrated with Pipedrive, Scoop’s advanced reporting and analytics tools allow users to visualize KPIs, conversion metrics, and process efficiencies in real-time. This level of detail enables sales teams to refine their approach, reduce deal closure times, and increase overall sales efficiency, making Scoop an invaluable asset for optimizing sales processes within Pipedrive.

Scoop Analytics

SP_CE's Partner Portal seamlessly connects with Pipedrive to transform deal management across your channel partner ecosystem. This integration eliminates manual deal tracking and provides a single source of truth for all partner-driven opportunities.
**Deal Management Excellence:**

- **Deal Registration &amp; Tracking:** Partners can register deals directly through the portal, automatically syncing with Pipedrive for real-time pipeline visibility and eliminating duplicate submissions.
- **Pipeline Sync:** Every deal stage update in Pipedrive instantly reflects in the partner portal, ensuring all stakeholders work with current information.
- **Deal Conflict Prevention:** Automated territory and account checking in Pipedrive prevents channel conflicts before they occur.
- **Commission Management:** Deal values and win rates in PipeDrive automatically calculate partner commissions and rewards.

**Stakeholder Value:**

- **For Partners:** Clear deal status visibility, automated registration processes, and instant feedback on submissions.
- **For Channel Managers:** Complete pipeline oversight, streamlined deal approvals, and data-driven partner performance tracking.
- **For Sales Leaders**: Accurate forecasting, transparent partner contribution metrics, and optimized channel sales strategies.

By connecting SP_CE to Pipedrive, organizations transform scattered deal management into a streamlined, automated process that accelerates partner sales cycles and improves win rates.

Automate my pipeline and data

SP CE

Discover the Supawiki - Pipedrive integration that builds knowledge bases for your customers.

Concentrate all the information about your deals in elegant, easy-to-use wikis.

- A single source of information all your team can contribute to;
- Share with your customers as the reference for all knowledge about your deal;
- Create as many wikis as you want.

Supawiki

SupportBee is an email ticketing system for collaborative teams. It is designed to get everyone in your company involved in customer support. SupportBee works like a shared inbox. We stay invisible to your customers and all they see is your friendly email. It is incredibly easy to wow your customers with some personal touch using SupportBee.

SupportBee

All of your customer conversations in one shared inbox

Key features:

Omnichannel: Streamline emails, social media and WhatsApp messages, calls, text messages and more.

The powerful team inbox allows you to see which messages you have already answered.

You can generate comprehensive statistics for each channel, team or colleague. 

Post notes and comments for colleagues during a conversation or to the customer profile.

Add colleagues to the inbox and answer all messages together with your team.

The Pipedrive integration allows you to create and manage the linked contact with ease as well as its engagements and deals.

Trengo (legacy)

**Disclaimer:** ***This app is intended for users in Armenia, and only users with a +374 phone number can sign up for this integration.***


Effortlessly connect your telephony system with Pipedrive to supercharge your sales and support workflows. Our application is designed to bridge the gap between customer communication and CRM management, making it easier for your team to stay organized and efficient.

**Key Features**

 1. Automatic Lead and Contact Creation:
Never miss an opportunity! The app checks whether a caller exists in your Pipedrive CRM. If not, it automatically creates a new lead or contact, ensuring every interaction is accounted for.

2. Caller Identification in Real-Time:
When a call comes in, the app instantly pulls relevant information from Pipedrive, such as the contact's name, company, and history, allowing your team to provide a personalized experience.

3. Call Logging and Activity Tracking:
Every call—both incoming and outgoing—is automatically logged as an activity in Pipedrive. Call details, such as timestamps, durations, and notes, are saved, giving you a complete record of customer interactions.

4. Seamless Integration:
The app works behind the scenes to connect your telephony system with Pipedrive, requiring minimal configuration while offering maximum functionality.

V-office

*This sync is provided by [Outfunnel](https://www.pipedrive.com/en/marketplace/app/outfunnel/15695413b4ecd969) - the data connection platform designed for sales and marketing teams.*

Tired of manual exports and data silos between Pipedrive and Google Sheets?

Outfunnel’s no-code sync saves you time, eliminates manual tasks, and lets you focus on growing your business. With automated data flows, your teams can unlock deeper insights and work smarter—not harder.

### **Features**

**Automatic and seamless sync**
- Sync all Pipedrive contacts or a subset(s) you define with filters to Google Sheets and keep the two databases in sync going forward.
- (Coming soon) Sync Google Sheets contacts back to Pipedrive
- (Coming soon) Sync deal and activity objects

**Powerful field mapping**
- Map popular contact and organization field types, including custom fields so that fields in Google Sheets update automatically

**Sync status**
- See what has synced and fix issues

### **Use Cases**

**Reporting**: Create custom reports in Google Sheets to track conversion and unite it with external data that’s not in Pipedrive.

**Lead management**: Sync contacts to Google Sheets, then use filters to organize outreach lists.

**Team collaboration**: Share your spreadsheet with other team members or external parties who don’t have access to Pipedrive, providing real-time access to critical sales data for more informed decision-making and cross-team collaboration.

Try free for 14 days.

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Support my customers

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