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Analytics Operations Manager

Estonia, Tallinn - Product Intelligence - Hybrid

We’re looking for an analytics operations manager to help us build and maintain a highly efficient and scalable analytics team.
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We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.
We are on the lookout for an Analytics Operations Manager to help us maintain a scalable and efficient Product Analytics team at Pipedrive. This role is about the orchestration and optimization of processes and craft, in order to amplify the value and impact of Analytics at scale. If you are someone who is passionate about data analytics and operations, get in touch, we would love to hear from you! 

Your new adventure:

  • Ensure OKRs are clearly defined, tracked, and aligned with company goals
  • Act as a driver or sponsor for critical initiatives, enabling their successful execution
  • Lead the development and maintenance of tools, documentation, and roadmaps to support experimentation efforts, and organize the Analytics Ecosystem ensuring alignment and efficiency
  • Take charge of data management to ensure data integrity and accessibility
  • Align analytics priorities across teams and work closely with the data team to meet business needs effectively
  • Improve operational efficiency and foster cross-department collaboration
  • Maintain a consistent analytics toolset, monitoring usage, and improvement opportunities and investigating, selecting, and implementing new tools where relevant
  • Keep analytics guidelines up to date and add new guidelines as needed
  • Promote compliance with Pipedrive’s policies and adoption of best practices in all analytics activities, including ownership of data protection rules and application
  • Socialising success stories and ensuring that the overall impact of user analytics is known inside and outside of Pipedrive

Does this sound like you?

  • 2+ years of experience as a Data Analyst or Analytics Operations role
  • Bachelor's Degree in Statistics, Mathematics, Analytics, Data Science, Economics or related
  • Experience working with larger organisations or teams
  • Good organisational and operational skills
  • Knowledge of change management methods
  • Excellent communication skills
  • Good working knowledge of data, data models, data tools, and Jira and Confluence
  • Fluency in English

Why Pipedrive?

  • A value-driven work environment where people come first
  • A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin
  • A team serious about getting things done while not taking ourselves too seriously
  • A world-class working environment full of perks like parties, craft workshops, snacks and, of course, office dogs
  • Flexible working hours as long as you’re there for your team members
  • Freedom to execute your ideas with a passionate and motivated team supporting you
  • Lots of room for personal and career development, with internal and external training opportunities
  • Competitive salary and bonus system and all the benefits you’d expect from a great employer (health and accident insurance, health days, a quarterly contribution to sports, in-house coaches, employee discounts and more) 

    • Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.

    Based on this role's access to certain data, Pipedrive might conduct a pre-employment background investigation in conjunction with your application for employment with our company.  Such data will be handled in accordance with Pipedrive's Privacy Policy for Recruitment.

    Please note that for this role we’re currently unable to offer relocation assistance or visa sponsorship.

    #LI-Hybrid
    #LI-KA2


If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.

Seems like the right job for you?

Join our team and be part of the success story

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About Pipedrive