Nectar Desk is an efficient, cloud-based call center software. This affordable app is the optimal solution for your business needs.

Use your computer to make and take calls with our software. It works with your desk phone and your cellphone and offers user-friendly messaging, ticketing and chatting systems. Nectar Desk gives you full access to reporting and analytics as well as many other features.

All calls and messages will be logged under the connected deals and contacts in Pipedrive as an activity or note. 

It’s a highly efficient and convenient way to keep all the information about the call or SMS in one place. We are constantly improving the integration process and provide our customers with various helpful options such as:

- Rerouting of incoming calls to contact owners, with priority over other agents 
- Dispositions and disposition notes which stand for the result of the call or SMS and are displayed in the Pipedrive log
- Call recording URLs to offer you the possibility to listen to conversations 
- Send a pre-recorded message with voicemail Drop 
- Click-to-Call and Click-to-SMS extensions and many others

Communicate with leads

Manage my accounts

Support my customers

Nectar Desk

**Disclaimer: This application supports Portuguese but can be translated into other languages.**

# NicoChat: Versatile Chatbot Builder Integrated with Pipedrive

## Seamless Integration with Pipedrive

NicoChat, a versatile chatbot builder, now seamlessly integrates with Pipedrive, a leading CRM platform. This integration enables businesses to enhance their customer interaction and sales management processes efficiently.

## AI-Driven Capabilities

With NicoChat's robust AI-driven chatbot capabilities, users can automate initial customer interactions, capture essential data, and feed it directly into Pipedrive. This means that all customer inquiries, feedback, and data gathered by NicoChat are instantly available in Pipedrive, allowing for real-time sales tracking and customer management.

## Streamlined Workflow

This integration streamlines workflow, reduces the need for manual data entry, and ensures that sales teams have immediate access to client information, improving response times and personalizing customer service.

## Advanced Features

Additionally, the integration offers advanced features such as:
- Triggering workflows within Pipedrive based on chatbot interactions.
- Customizing chatbot responses based on CRM data.

These features enhance the overall efficiency and effectiveness of sales and support teams.

Qualify my leads

Nurture my leads

Automate my pipeline and data

NicoChat

Noota is a voice intelligence platform that allows sales professionals to increase performance, make onboarding 6 times faster and save 60 min daily with CRM automation.


🎞 **Noota Live Assistant**

- Easy to implement into your workflow,  is compatible with all your favorite platforms : Microsoft Teams, Zoom, Google Meets, Zoom
- Available in +80 languages 🌐 🌍
- Easily record, store and export your calls and meeting

📝 **Automatic note taking**

- Noota saves you valuable time by atomizing note taking and delivering a highly precise transcription that you can also translate, edit and export.

🚨 **Live Coaching**

- Respond to any objection in the best way possible
- Identify top performing practices
- Make onboarding faster


📊 **Analysis**

- Sentiment Analysis, Talk-to-listen, hesitations, topic detector and many more KPIs for you to truly understand your customers


**Install our Chrome Extension:** [https://chromewebstore.google.com/detail/noota-screen-recorder-mee/eilpgeiadholnidgjpgkijfcpaoncchh](https://chromewebstore.google.com/detail/noota-screen-recorder-mee/eilpgeiadholnidgjpgkijfcpaoncchh)

**See our website:** [https://www.noota.io](https://www.noota.io)

**More details about our available plans here:** [https://www.noota.io/pricing](https://www.noota.io/pricing)

Other use cases

Noota

NUACOM is a modern cloud phone system equipped with all the features your sales and customer service teams need.

Our integration with Pipedrive provides your team with the ability to make calls directly from the Pipedrive interface. Our “Click-to-call” feature empowers your sales team to make more calls with less effort while also eliminating misdialing.

Call recordings are available for download directly from Pipedrive with the click of a button.

Call logs are saved on the contact's page for future reference.

Notes can be added to a call's activity.

NUACOM

With Onoff Business, there's no need for a second device, SIM card or yet another mobile contract.
Make and receive calls, send SMS, receive voicemails and synchronize your contacts from the Onoff Business mobile or web application.

Set up the Pipedrive <> Onoff integration to:

- Automatically **log all interactions** with your users (calls, SMS, VM) in Pipedrive

- Never be caught off guard with the **enhanced callerID**:  Sync your CRM contacts with Onoff Business and always know who is calling. Provide the best customer experience from the get-go!

- Get more from Pipedrive **reports**: Use call outcomes, SMS, notes and activities to have more insights into your team's performance.

Onoff Business

The OpenMoves Connector links Pipedrive to OpenMoves, an award-winning email marketing platform.

With data synchronization and campaign reporting, the connector’s two-way sync keeps communication with your contacts up to date and ready to go. Contacts are synchronized in OpenMoves as they are added, updated or deleted from your Pipedrive account. OpenMoves reports email campaign activity back to your Pipedrive account to track engaged contacts that read emails and visit your website. Unsubscribed contacts are reported in your Pipedrive account, so you can effectively manage cold leads.

You can even customize your settings. Choose the contact information you want to see in your OpenMoves account. All contact fields (even custom fields) can be synced to OpenMoves for segmenting and personalizing your email campaigns.

OpenMoves Connector

Special Offer: Get **30% off **on all plans. 

[Get started here.](https://www.paperflite.com/signup?utm_source=Pipedrive&utm_medium=Special%20Offer)

Three ways to empower your sales team with the Paperflite integration:

1. All your marketing and sales content in one place: Paperflite gathers all of your content from multiple sources in one single view, so your teams can quickly find the right piece of content to share with their buyers. A centralized repository makes your content discoverable, and it can be shared with a single click.
2. Create personalized experiences for your prospects. Paperflite enables you to share different content types. From PPTs to PDFs and Videos in a single view without redirecting your prospects to different channels. Create a personalized storyboard customized for individual accounts and share it with your prospects all from Pipedrive.
3. Track document engagement and more. Paperflite tracks how your prospects engage with your content, with whom they share it internally, so you know precisely which lead is more likely to convert. From page-level views to time spent on videos, Paperflite captures every interaction with your content so you can engage with hot leads and nurture cold ones. All this information is displayed in the “Activity history” tab in Pipedrive.

Attract new leads

Paperflite

Connect with your Pipedrive contacts using SMS and WhatsApp channels. Initiate conversations using WhatsApp and SMS. 

Extension features:

- Send messages to contacts

From the dropdown menu on the right corner, select any contact from the people/organizations module and click on "Send Pinnacle SMS/Contacts." Enter your message or select your approved template. Click on "Send SMS" or "Send WhatsApp" to send the message.

- Send bulk messages to contacts and deals

Select the contacts you wish to send messages to and click on "Send PinnacleMessage" from the dropdown menu. Choose your sender ID. Enter a message or select the template. Send the bulk message.

- Create and edit templates

Select "Add New Template option" and create templates. You can also edit or delete the created templates.

- View conversation history from within Pipedrive 

The history of all your sent messages from Pipedrive using pinnacle can be viewed under the "Notes" section of contacts and deals.

Pinnacle Integration for Pipedrive

PressOne is a telephone integration that allows you to manage your call-based customer interactions. With PressOne, you can make and receive calls directly from your Pipedrive CRM. It allows you to take notes, record calls and gives you access to your CDR (Call Detail Records).

PressOne Africa

Quickdialog is an AI powered messaging platform that allows brands to engage, support and market to their customers via messaging channels including WhatsApp, Messenger and Live Chat. 

**WhatsApp Campaign Manager**

Design, personalise and send rich media enabled WhatsApp Messages to your Pipedrive customers at scale or individually, and enjoy engagement rates of + 90%

**AI powered customer support**

Manage conversations from WhatsApp, Messenger, Live Chat and email from one platform, and leverage AI to support your agents.

The Quickdialog-Pipedrive integration allows you to manage conversations across all messaging channels through one shared inbox and update Pipedrive accordingly.

1. **Create Leads** in Pipedrive from messaging apps and email directly from Quickdialog (either automatically or manually)

2. **Update contacts and activities**  in Pipedrive automatically from Quickdialog

3. Gain **full context**  of every conversation without switching between tools

Quickdialog

Re:amaze Live gives your team unparalleled insights into your site and app activity. Allow everyone on your team to browse through a list of active customers, see what they're doing, where they're from and contact them with targeted one-on-one messages.

Build your self-help center with Re:amaze FAQ and host it on its own domain or embed it within the Re:amaze Chat or inside your site or app. Re:amaze FAQ is fully customizable to fit the needs of your brand.

Pipedrive integration features:

View Pipedrive contacts and deals from within Re:amaze conversations
Other Features:

- Customer satisfaction surveys
- Multi-brand management
- CRM and contact management
- Team collaboration and staff notes
- Event tracking
- Automated workflows
- Customizable email templates
- Automatic collision detection
- Notifications, tags and filters
- Response templates
- Conversation permalinks
- Autoresponders
- Roles and permissions
- Advanced reporting
- Plug-and-play embed builder
- iOS and Android apps

Re:amaze

REVE Chat is an AI-enabled live chat and customer engagement platform providing real-time interactions via websites, mobile and messaging channels. 

We set you up with a  complete suite of tools to convert more sales, automate lead generation and provide online support for your customers.

Key Benefits of REVE Chat:

1. Talk to your customers while they are on your website, on Facebook or while they use your apps. With this real-time support, you will increase your close rate. Use video chat, co-browsing and live chat tools to lead personalized conversations with your customers. Improve their satisfaction and your conversion rate at the same time.
2. Engage with prospects via AI chatbots and automate your leads. “24x7.” is REVE Chat’s enterprise chatbot solution that helps capture leads, qualify them and book meetings.

REVE Chat's powerful features include:

- Video Chat: Have face-to-face conversations with your customers on your website or in your app
- Co-browsing: Assist your customers in real-time to close more deals
- Website Live Chat: Talk to your website visitors  with a live chat application while they browse your website
- Chatbots: Automate lead qualification and sales conversation with bots
- Meetings: Increase sales conversions by allowing your website visitors to book meetings right from your website’s chat widget
- Lead routing: Create routing rules to assign your chat conversations to the right sales team to improve your sales cycle

Connect your favorite tools or easily find new ones

Communicate with leads

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