[Herodesk](https://herodesk.io/en) is a helpdesk and [live chat](https://herodesk.io/en/integrations/live-chat) tool that gathers customer communication across e-mail, live chat, Facebook Messenger and Instagram DM's in one central system.

Its many built-in features help you and your team collaborate to solve customer questions as quickly and effortless as possible. 

### Automatically show relevant information
Whenever a lead or customer writes to you, **Herodesk automatically searches your Pipedrive**, fetches all relevant lead details, deals, activities, etc., and presents them inside Herodesk on the right-hand side widget panel.

The information from your Pipedrive is presented as a widget inside Herodesk on your right-hand side, just next to the conversation with your customer.

This approach saves you much time from manually looking up data in multiple systems, as you'll always have all relevant data about your lead/customer inside Herodesk.

### Deep-link to Pipedrive
If you need to update a lead or a deal, click the link from Herodesk, and the lead or deal will open in a new window. 

This allows you to quickly do the updates needed and go back to replying your customer.

### Free to install
The Herodesk &lt;> Pipedrive integration is free for all Herodesk users.

Communicate with leads

Support my customers

Herodesk

Problem:
It's costing your company money and your sales team their time to check the data they need to build their pipelines.

Here's why:
- Most B2B data vendors are databases, which cannot be updated in their entirety frequently, so no matter when you get your data, a portion of that is wrong and outdated.

- Secondly, the database vendors cannot provide coverage of your full market so you have to use multiple vendors to increase coverage. 

- Lastly, they force buyers to adopt a per seat pricing with access to their database where you, by design, never get to fully utilize what you paid for.

We solve that by doing a three things:
1. We build customer databases, instead of sell out of a database. And we continuously and automatically keep our customers' data up to date. So your data never ages.
2. We provide net-new-data, i.e. we enrich, source new data, and update as required - so there zero redundancy.
3. We charge for data used, not for seats or global access, so your ROI is as high you can get.

Attract new leads

Qualify my leads

Nurture my leads

Manage my accounts

hubsell

Invoco is a hosted telephony platform bringing you traditional PBX features in the cloud and more. l Everything is controlled from our online dashboard. For a full list of features, visit our site at https://www.invoco.net/hosted-pbx
This app will do the following things: 

1. Create a new Pipedrive contact and new deal for inbound calls
2. Update contacts or deals with a new note 
3. Allow clickable desktop notifications that direct users to Pipedrive contacts 
4. Display the contact's name on your VoIP phone, so you know, who's calling

For more information about this app, including a video of it in action, check out https://www.invoco.net/integrations/pipedrive

Invoco

journy.io monitors customer interactions on websites and platforms and provides engagement metrics to drive conversion, activation, adoption, retention and growth, all while fighting churn and right from within Pipedrive. Metrics include health scores, lead qualification, product feature adoption and churn detection. Works for B2C, traditional B2B and SaaS.

Advantages of using journy.io
- Show what each account and user is doing on your website and platform
- Determine which accounts and users are in which funnel stage
- Determine which accounts and users are "healthy" or not
- Determine which channels, campaigns, web-, blog- and help-pages contribute to healthy buying customers or not
- Define dynamic customer segments and personas based on unique click and usage behavior

Advantages of integrating journy.io with Pipedrive
- Share account and user properties with respectively Pipedrive organizations and persons
- Create advanced segments in Pipedrive based on health score, stage, feature adoption, persona and churn detection, and use them in your Pipedrive workflows
- Share native app information from accounts and users in Pipedrive

Automate my pipeline and data

journy.io

Identify and collect information about leads and customers during their entire buyer journey and turn this data into actionable insights.  

LeadBoxer collects data from your website, emails or newsletter to automatically identify, enrich, segment and score leads and customers based on their behavior and profile data.

Synchronize web and email activity with Pipedrive’s deals, contacts and organizations.

Workflow for the LeadBoxer integration: 

1. Identify people on your website using newsletters, email, forms, signups, logins, etc. 
2. Define the segment you want to synchronize with Pipedrive 
3. LeadBoxer pushes all activity of this segment to Pipedrive and updates deals, contacts and organizations

LeadBoxer

**Leadmonk for Pipedrive: Automate Lead Nurturing, Book Meetings, and Close More Deals**
Supercharge your Pipedrive pipeline with Leadmonk, the sales automation platform that helps convert leads into meetings faster.

Leadmonk streamlines your sales process by qualifying, routing, and scheduling meetings in real-time. From web forms to cold calls, Leadmonk connects seamlessly with your existing workflows to ensure no lead slips through the cracks.

**This powerful Pipedrive integration unlocks a new level of efficiency and effectiveness for your sales team.**

**Key Features:**

- Effortless Synchronization:


**Synchronize meetings from Leadmonk as Activities in Pipedrive:**
Never miss a beat. All your scheduled meetings and calls from Leadmonk automatically populate as Activities in Pipedrive, keeping your sales team and pipeline in sync.

**Create new Person contacts in Pipedrive:** 
Leadmonk automatically creates new contact records in Pipedrive whenever a qualified lead emerges, ensuring your sales team has all the necessary information at their fingertips.

**Update existing Pipedrive contacts:** 
Leadmonk keeps Pipedrive contacts up-to-date with the latest information gathered during nurturing campaigns.

Leadmonk

**The hottest appointment scheduling tool to close more deals.**

Looking to grow more revenue? Every achievement starts with a first meeting. Lodago is the only tool that removes all friction when scheduling appointments. Gain time, energy & money.

We provide an all round solution that truly improves the appointment scheduling process for sales, marketing, customer success and support teams.

Your email recipients book meetings in a single click directly inside their email. They select a slot from your real-time calendar. If sending an email today and your receiver opens it in a month, it will always display your up-to-date availability. It never goes out of date. All the unnecessary steps are removed to generate more meetings for you to increase your revenue. 

Additionally, you can create more opportunities with our Round Robin feature by centralizing your team’s availability into a single calendar. Meetings are then automatically allocated evenly or per weighting within your team, thereby making the process much efficient by removing the need for manual work. 

Lodago also solves the nightmares of organizing group meetings while offering more slots, by synchronizing your team’s availability into a single calendar. It automatically displays the only slots where everyone is available! You can finally set up internal & external group meetings in a single click. 

And so much more is waiting for you!

How to use Lodago on Pipedrive: (2:37)https://youtu.be/EEaMhXCq1PM

Lodago Scheduling / Appointment scheduling tool

**Product information**

Maileon is an email marketing and automation solution that allows you to send targeted email campaigns to your customers and develop marketing automations. Benefit from numerous powerful features such as personalized sending times, our recommendation engine, AMP mailing support, landing page editors and much more. From small businesses to large corporations, Maileon offers full scalability for your email marketing with up to 100 million emails/hour.
We are already the No. 1 email marketing tool for several illustrious clients in Germany. Allow us to convince you with our many years of experience in email marketing and our high standards!

Don’t have a Maileon account yet? Test it for free now!  https://www.maileon.de/maileon-testen/

**Your benefits when using Maileon’s Pipedrive Plugin:
**The plugin connects our email marketing solution directly to Pipedrive. All important customer data such as newsletter subscriptions and cancellations as well as DOI confirmations are automatically updated and added, while deals can be submitted to Maileon for further processing. Avoid manual import and export errors while saving time.

Benefit from:

- Automatic synchronization of newsletter subscribers to Maileon
- Automatic synchronization of newsletter unsubscribers from Maileon to Pipedrive
- Automatic synchronization of DOI confirmations
- Transactional mailings for deals and change

Maileon Email Marketing

Connect with your Pipedrive contacts using the various channels available on Messagebird. Initiate conversations using WhatsApp, SMS & Viber. Reply to incoming messages from channels integrated into MessageBird.

Connect with individual and multiple People, Deals and Organizations from the desired MessageBird channel. Use Pipedrive filters to send messages to select contacts. Insert templates to send predefined messages, emojis, user fields and person fields to customize the message. Sync your approved MessageBird templates into Pipedrive and utilize them to initiate conversations.

Receive incoming messages into Pipedrive based on your requirements using the various options available. View the list of MessgeBird channels, and enable and disable them when required. Also, allow multiple users to receive desktop notifications for your incoming MessageBird messages.

The Pipedrive admin can also allow multiple users to utilize their authorized MessageBird account using the Manage App Users option. 

Have a record of all messages sent and received as Notes within the respective Pipedrive contact along with the complete details of the message.

MessageBird Integration for Pipedrive

Can you close online deals as efficiently as face-to-face? With Mluvii you sure can!

Engage your visitors, collect and qualify leads and show them a demo of your product in a video call. You can also co-browse with them and close the deal in the same minute. Sounds good?

Meet mluvii, the browser-based omnichannel communication platform for contact centers and sales teams. Mluvii will boost your sales and give your customers the attention they deserve. Chat with your customers, make video calls, send emails, or share your offer in real-time and in one interface.

Mluvii automatically matches contacts with existing deals in Pipedrive and saves the details of a conversation in the deal view, including offer transcription or the video recordings. You can also easily create new entries for contacts that are not in Pipedrive yet. 

Integration with Pipedrive is easy as pie, and there is no installation needed.

What are the communication options?

- Webchat
- App chat
- Facebook Messenger
- WhatsApp
- Chatbot
- Email
- Video call
- Wallet card
- IP telephony

You can manage all of the communication channels in one user-friendly interface.
Other Features and Options:

- Lead Callback
- File and screen sharing
- Co-browsing
- REST API
- SDK Library for mobile devices
- Unique invitation links
- Call center management tools
- Analytics and reporting
- Recording
- Customizable templates

Mluvii

**Moontalk** is a SaaS-based switchboard solution that lets you easily manage customer call traffic and automate call workflows.

Start serving your customers with speed and efficiency, route calls for customer experience and get all your call center data reporting in one place with the right KPIs and in real time.

Benefit from features such as real-time call monitoring, advanced call routing, call queuing, call recording and IVR. 

With our Pipedrive integration, you can now screen-pop contact information during an incoming call, and automatically log and track Moontalk call traffic in CRM.

Moontalk

Nectar Desk is an efficient, cloud-based call center software. This affordable app is the optimal solution for your business needs.

Use your computer to make and take calls with our software. It works with your desk phone and your cellphone and offers user-friendly messaging, ticketing and chatting systems. Nectar Desk gives you full access to reporting and analytics as well as many other features.

All calls and messages will be logged under the connected deals and contacts in Pipedrive as an activity or note. 

It’s a highly efficient and convenient way to keep all the information about the call or SMS in one place. We are constantly improving the integration process and provide our customers with various helpful options such as:

- Rerouting of incoming calls to contact owners, with priority over other agents 
- Dispositions and disposition notes which stand for the result of the call or SMS and are displayed in the Pipedrive log
- Call recording URLs to offer you the possibility to listen to conversations 
- Send a pre-recorded message with voicemail Drop 
- Click-to-Call and Click-to-SMS extensions and many others

Connect your favorite tools or easily find new ones

Communicate with leads

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