Convin is an AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations. Convin supports omnichannel contact centers and performs quality audits across calls, chats, and emails. It is your one-stop solution to 3X your contact center performance by improving agent performance holistically, boosting customer experience, and increasing your contact center ROI.
Features:
1. Quality Management System: It is your one-stop solution to call listening, randomizer, call auditing, and custom reporting.
2. Automated QA: Monitor every conversation, including calls, chats, and emails, to understand agent performance and assign coaching.
3. Learning Management System: Create customized assessments for agents, enrich the knowledge base with the required information, and track agent participation in coaching sessions.
4. Automated Coaching: Have a grip over call center training sessions that are auto-assigned by AI based on best-performing agent conversations.
5. Conversation Behavior Analysis: Track and analyze winning and losing trends behind agent-customer interactions and leverage call behavior, action, and phrases to drive more business-winning deals.
6. Customer Intelligence: Unleash the hidden insights within customer calls using customer intelligence. Find keywords and phrases that led to won and lost deals.
7. Conversation Intelligence: Surface valuable insights to drive more strategic decisions and business outputs

Other use cases

Convin

Decide AI for CRM is an add-on to maintain and fully make the most of your CRM.

Decide Ai helps you measure your data quality, spot the duplicate records or data issues, benefit from a prepackaged dashboard that highlights sales performances and customize strategy by using advanced segmentation based on AI or advanced analytics.

Decide AI for CRM makes your CRM smarter! 

Learn more at: https://decideapp.ai/decide-ai-for-crm

Automate my pipeline and data

Decide AI for CRM

**Dial IQ by Klenty** automates the time-consuming aspects of calling so you can focus purely on engaging with prospects. Integrated with Pipedrive, Dial IQ offers all the features you need to hit your calling quota. 

**Parallel Dialer:** Call up to 5 prospects at once, allowing you to make close to 300 dials an hour.

**Power Dialer:** Sequentially dial through your list with a single click.

**Focus Dialer:** Make calls one click at a time. Perfect for follow-up calls

**CRM Dialer:** Make calls directly from Pipedrive, keeping your workflow uninterrupted.

**Spend more time selling; reduce administrative tasks:**

**Automatic Call Transcription &amp; Summaries:** Focus on conversations while Klenty handles note-taking and summarization.

**Real-Time CRM Updates:** Ensure your CRM is always current with automatic call status and outcome updates. 

**Local Number Switching &amp; Timezone Detection:** Increase pick-up rates by using local numbers and batch your outreach to prospects based on their working hours.

**Automated Voicemail Drops:** Improve engagement rates with automatic voicemail detection and drop.

**Live transcription:** Don’t miss anything your prospects say during a parallel dialing session.

Communicate with leads

Manage my accounts

Dial IQ by Klenty

Note: This software is focused on the Brazilian market and only available in Portuguese.

Integração com eKyte, permite que Leads e Vendas sejam registrados. Estas informações serão apresentadas em relatórios para otimização de campanhas.

eKyte

[Enlyft](https://enlyft.com/) enables B2B sales and marketing teams to discover the best-suited accounts among tens of millions of companies worldwide by targeting technology adoption and hundreds of business attributes. Our AI platform predicts where your  technology products are required and when customers are ready to buy. What's more, Enlyft gives your teams access to business-critical insights about each account in seconds. 

We do this by combining AI models that have been optimized for sales and marketing with proprietary data collection mechanisms to generate the richest, most reliable and up-to-date database of prospect data in the market. An easy-to-use website, plugin, LinkedIn contacts, Pipedrive integration and much more turn Enlyft into a flawless part of your daily workflow.

The world's most productive teams rely on Enlyft's AI-driven account intelligence to prioritize and qualify their prospecting pipeline and win more business for a mere fraction of their budget.
Our Pipedrive integration enables you to:

- Integrate Enlyft's proprietary data into your pipelines, incl. technographics, firmographics, buying intent data, etc.
- Enrich deals and accounts with account intelligence data, automatically and in real-time
- Keep your data clean and up-to-date with regular refreshes
- and more

Note: Our application is available only for existing customers. If you don't have an active Enlyft subscription, [contact us](https://enlyft.com/contact) to get started.

Attract new leads

Qualify my leads

Enlyft Account Intelligence

Pipedrive users can integrate their account with Enthu.AI and start leveraging the benefits of conversation intelligence. 

This integration allows viewing call transcriptions and more from within Pipedrive.

**About Enthu.AI**
Enthu.AI is a one-stop platform to monitor 100% of your customer conversations and derive actionable intelligence to improve call outcomes. 

Your supervisors and coaches can extract key insights with a click of a button without listening to every single minute and can then train voice teams through personalized coaching insights.

**Key features of Enthu.AI include:-**

**Configure for your use case**: You can configure Enthu.AI for multiple clients and multiple processes, all within a single place. It's 100% configurable to match your voice process.

**Detailed call review**: Every call is analyzed for key call aspects. Ensure 100% coverage for your calls.

**Agent/Team level analysis**: Draw out conversation insights and coaching opportunities for individual agents and teams.

**QA evaluations**: Configure your own evaluation forms and rate your agents.

**Redaction of PII**: Sensitive information (like card details, DOB, addresses and more) can be automatically erased from transcripts and calls.

**Playback Library**: Tag the most important calls and put them in your Spotify type library to playback later.

**Integrations**: Integrate with Pipedrive and get conversation insights right within your CRM.

Enthu.AI

With the online appointment booking software from eTermin, you can book your appointments completely automatically around the clock and independent of the opening hours via your website, Google search and social media. Thanks to the extensive settings and customization options, you can control capacity utilization in a targeted manner, eliminate double bookings and significantly increase adherence to deadlines through automatic appointment reminders via SMS and email.

Functionality details:

ONLINE APPOINTMENT BOOKING
Convenient online appointment booking via your website, email or social media.

ONLINE CALENDAR
Clear and efficient management of your appointments

APPOINTMENT CONFIRMATION/REMINDER
Automated reminders and confirmations via SMS and email

CALENDAR SYNCHRONIZATION
Synchronization of appointments with your online calendars such as Google, iCloud, Outlook, Exchange, etc.

ONLINE PAYMENT OR PAYMENT WHEN BOOKING AN APPOINTMENT
Accelerated processes thanks to the online payment option

RESOURCE MANAGEMENT FOR ROOMS and DEVICES Automated resource management for perfectly organized appointments

CUSTOMER MANAGEMENT
Automatic management of valuable customer data

LOCATION and BRANCH MANAGEMENT
Multi-location and branch support

eTermin digitizes appointment scheduling processes, saves an enormous amount of time, reduces overall costs, increases productivity and increases sales. With eTermin, you can fully concentrate on your business again.

Manage my projects

eTermin

Are you having trouble motivating and engaging your sales team? Wish you could make boring routine tasks more enjoyable?
Gamifier is a gamification platform that turns your corporation’s tasks and targets into fun activities.

Using game elements and data analytics, Gamifier supports the work of managers by creating a culture of productivity.

Using Gamifier, you will be able to:

- Increase motivation among team members
- Engage salespeople to keep Pipedrive updated
- Align gamification with your company goals
- Create challenges and promote healthy competition 
- Create quests and help your team to direct efforts towards relevant goals
- Get real-time feedback
- Discover new sales champions when recognizing daily actions
- Gain insights into your team’s sales performance based on the speed, quality and dependability of the sales process
- Encourage interaction and collaboration among team members
- Enhance general productivity, leading to higher income for your company

Try it free now!

Gamifier

HockeyStack is an end-to-end analytics tool for SaaS businesses. It automatically tracks marketing, sales, product and subscription revenue data without code. All this data is then unified on an easy-to-understand dashboard for all team members to access.

HockeyStack's Pipedrive integration allows you to answer questions such as:
- What role makes the buying decision? Who should I reach out to?
- How long does it take to make a sale on average?
- What other factors influence a sale?
- How engaged with the product are customers that come from sales?
and more!

HockeyStack

Explore the full potential of introw.io, your all-in-one solution for managing referral leads seamlessly within your B2B partners. 

Key Features:

1. **Effortless Lead Generation**: Allow partners to submit leads effortlessly from any source, amplifying your referral network.

1. **Seamless Integration**: Push referral contacts directly into your Pipedrive CRM, streamlining your workflow and saving valuable time.

1. **Collaborative Deal Closure**: Work in tandem with your partners to swiftly close deals, leveraging shared insights and expertise.

1. **Real-time Automatic Updates**: Provide partners with instant, real-time updates on lead status, deal stage, value, and expected close dates – all without manual effort.

1. **Commission Payouts Made Easy**: Reward your partners promptly for their valuable leads and introductions, fostering a mutually beneficial relationship.

Additionally: 

- **CRM Data Sharing for Warm Intros**: Share CRM data selectively with partners to uncover warm introductions, identifying lucrative opportunities and expediting your pipeline.

- **Seamless Slack Integration**: Connect introw.io with your Slack workspace for seamless updates, fostering efficient communication within your internal and Slack Connect channels.

Connect introw with Pipedrive today and unlock your partnership revenue.

Introw

Lead Assign is the revolutionary lead management system designed specifically for global companies with sales partner networks and demand generation programs. 

With Lead Assign’s proprietary and secure cloud-based technology, enterprise clients experience clarity and efficiency between marketing programs and distributed sales efforts.

As a stand alone system or integrated into existing tech stacks, Lead Assign ensures every campaign proves ROI, pursuit enablements are optimized, and sales cycle conversion rates improve.

Some of the world’s top IT providers, manufacturers, real estate organizations, and financial services companies rely on Lead Assign, which now routes more than 1 million quality leads annually to over 30,000 sales team members and partners for over 300 enterprises.

Complicated workflows are made easy with seamless maintainability and deployments guaranteeing go-to-market programs, scalability, and high network adoption without the hand holding.

Lead Assign

Main Campaign is a lead attribution software directly integrated with Facebook that shows which Facebook ads result in real revenue. One area where Main Campaign can help is with integrating CRMs such as Pipedrive. Many businesses rely on Pipedrive to manage their leads where they track the lead through a pipeline. In an ideal circumstance, the leads convert to deals generating your business revenue. Businesses who rely on Pipedrive can easily integrate their workflow with Main Campaign to automatically tie Facebook marketing data with closed deals found Pipedrive.

### **Why Use Pipedrive with Main Campaign?**
Main Campaign takes lead activity data found Pipedrive and maps it back it to an integration with Facebook. **This means leads found in Pipedrive directly control your Facebook business manager to optimize your marketing decisions.** There is no need to stop using Pipedrive in order to utilize Main Campaign to its fullest potential.

Connect your favorite tools or easily find new ones

Other use cases

Can't find the app you need?