Replypad is a [shared inbox software for teams](https://www.replypad.com/blog/shared-inbox-software/), a customer communication tool that integrates with Pipedrive CRM. Replypad helps you manage shared inboxes like support@, info@, and finance@ as a team.

Organize all conversations in one place with clear owners, collaborate on customer communication, respond faster and deliver an exceptional customer experience. Replypad enables teams to work more efficiently, automate workflows and eliminate manual, tedious and repeatable work.

The integration with Pipedrive brings information from your CRM into the conversation in Replypad. Using the integration, your team has full context on each customer they respond to, right where they need it most. Details include phone numbers, organization, recent notes and information about open, lost and won deals – the amount, pipeline, stage, status, latest notes and more.

Using this app, you can provide better and faster responses and no longer need to switch tools endlessly. 

In addition, Replypad offers tools to get more things done as a team:

- Reporting and analytics
- Saved  responses
- @mentions
- Draft messages
- Snooze!
- Undo send
- Scheduled replies
- Review drafts composed by others
- Bulk actions
- Multi-brand and dynamic signatures
- Label and categorize conversations
- Advanced search
- Collision detection
- Unified team inbox
- Additional [shared inbox software](https://www.replypad.com) features

Support my customers

Replypad

What You Can Do With The Latest Build of ZIWO-Pipedrive? 

-Transfer your call to a queue or to an agent after you answer an inbound call or make an outbound call, and at the same time, the associated lead automatically will be opened.

-Select Preferable Language in which agent prefer, whether its in English or Arabic! All of ZIWO's components are in Arabic now!

-Make conference calls in which you’ll be able to talk to 5 or more people at the same time.

-After ending a call, all related details & activity will be logged directly into Pipedrive call history, and also you can view call logs via the smart dial-pad.

-An active link to the call recordings will show up, also you can find the call recording on the “Customers” section in Pipedrive.

-A Click to Call button will be placed next to the customer's phone number, so you can call your customers directly.

-Receive and view all incoming calls smoothly with a call pop showcasing all incoming calls within your Pipedrive account. 

-Call history and voice recordings to get integrated immediately into a new lead for better traceability.

-Agent Statistics: The agents can now access their live performance statistics. If the agent has a clear idea about his performance, you can let him know he’s on the right track.

To view full features please click [here](https://www.ziwo.io/integrations/pipedrive/)

Communicate with leads

Manage my accounts

Ziwo

BoldDesk is a Help Desk software tool designed to assist with customer support services. It functions as a central hub for managing support requests, emails, and team collaboration. The tool automates tasks, assigns tickets to agents, gathers feedback, provides reports, and helps improve overall customer service.

Integrate Pipedrive with BoldDesk to improve customer service operations. Empower your sales team to provide exceptional service, enhance collaboration, streamline response times, centralize interactions, and effectively manage Pipedrive's people, deals, and organizations directly within BoldDesk.

**Features**
- View the details of all the people and create new contacts in BoldDesk.
- View existing deals information and create new deals in BoldDesk.
- View details of existing organizations and create new organizations in BoldDesk.

BoldDesk

CallGear is an online service that shows you where your phone leads come from. Monitor your metrics in simple-to-use dashboards or integrate CallGear with other analytic tools.

CallGear is ideal for 🎯

- Consulting and professional training
- Real estate
- Сar dealerships

With CallGear you can💡

1. Apply call tracking to your website and see which keywords visitors use before they land on your webpage
2. Add a callback widget to your website and help your website visitors engage with you by requesting an automated callback
3. Save money by using CallGear Virtual PBX instead of traditional GSM telephony and create your own IVR, call routing scenarios and much more

Why combine CallGear and Pipedrive? 🤜🤛

With CallGear your contact, lead and deal cards are created automatically the moment you receive a call from a new lead. You can assign your managers to contacts, leads and deals so that all calls route to customers manager. Make calls with our telephony extension and listen to call recordings in the Pipedrive interface.

CallGear

Simplify your sales process with Centilio’s seamless integration for Pipedrive, bringing eSignature and document management capabilities directly to your CRM workflow.

Generate proposals, contracts, and agreements effortlessly from Pipedrive deals. With customization templates and a centralized content library, you can build polished documents in just minutes.
Send documents for eSignatures directly from Pipedrive. No need for additional tools. Every Centilio subscription includes secure, legally-binding eSignatures, keeping everything within one platform.

Automate your document workflow by populating details like contacts, deals, and product data from Pipedrive using Centilio’s smart variables. Save time while ensuring accuracy.
Track every step of your document lifecycle from creation to completion within Pipedrive. Gain actionable insights with analytics that show how recipients interact with your documents, helping you time your follow-ups perfectly.

Enable fast and secure online payments with pre-built payment integrations. Collect payments directly from your documents via credit card, PayPal, or ACH, streamlining your sales cycle.
Get started quickly without any technical setup. Centilio’s integration is designed for simplicity. Try it today and see how it transforms your Pipedrive experience.

Manage contracts

Centilio Technologies

Pipedrive & Clerk Chat: bring all your contacts to Clerk Chat to enable 1:1 and marketing campaigns across:

- SMS
- WhatsApp
- iMessage (soon)

Clerk Chat helps you close your deals faster by allowing you to message your leads, prospects, and contacts all from one gorgeous and intuitive interface.

Filter your contacts based on properties you set in Pipedrive and build comprehensive lists to help you drive conversations that build engagement.

**Features our customers love:**
- Send 1:1 messages and high-volume campaigns
- Have control over your team with flexible permissions
- Integrate with leading platforms like Microsoft Teams, Zoom, Salesforce, RingCentral and more
- View analytics to understand usage, growth, and response rates
- Export conversation history and logs to your eDiscovery tool of choice (Azure, Purview, and OneDrive)

Qualify my leads

Nurture my leads

Clerk Chat

**🚀 Introducing Name Inflector for Pipedrive**

Elevate your Pipedrive experience with our Name Inflector app! Personalize emails effortlessly by integrating inflected names. Craft engaging salutations like 'Dear Mr. Novak' automatically based on user input names. Enhance client communication, boost professionalism, and save time. Try it now on Pipedrive Marketplace!

**✨ Key Features:**

- Generate personalized salutations for emails
- Seamlessly integrate inflected names into Pipedrive templates
- Elevate engagement and automate personalization

**🌐 Unique. Engaging. Efficient.**

*🇨🇿 Note: Since our app is usable only in the Czech Republic, the whole interface is written in Czech 🇨🇿*

Other use cases

Czech Name Inflection

Data Integration to/from Pipedrive for cloud data warehousing and analytical reporting. Unify your Pipedrive data for a holistic view of your company. Start using SQL or Microsoft Excel to query your Pipedrive data at the speed of your business.

Connect to dozens of target destinations to enable distributed reporting and integration of your critical Pipedrive data to be consolidated and enriched.

Notify users with combined data from other applications to provide a holistic view of your organization without the need for special coding or long development processes.  

Integrate with Snowflake, BigQuery, RedShift, Azure Synapse and SQL Server databases and more.

Completely self-service or work with the DLH.io customer success team to integrate your data the way you know it needs to be done with our expert support.

Get your data warehouse, data integrations, and data pipelines running in minutes!

Automate my pipeline and data

DLH.io Data Sync, Automation & Analytics

**Labelcall and you know who you are talking to**

With labelcall you can provide an **individual experience** to your customers. Greet your customers with their names, even when their call is anonymous. You will be able to offer them exactly what they are looking for before they even ask their first question. 

Creating unique customer journey
Creating a **unique customers’ journey** is a crucial factor of improving your business. 

Key benefits of Labelcall:
- **Contact list** - know the name and details of the person calling you
- **Missed calls** - know who called you and call them back with all of the necessary knowledge
- **Full mobile** - stay in touch with your customers anywhere, anytime
- **Contact history** - check the entire history of touchpoints with a client directly from your phone
- **Reminders** - always follow up on your promise to call back
- **Customization** - choose which data to see on your phone


**Pricing**

Integrate Labelcall with your shop to access all the clients’ information via your mobile phone whenever they’re calling. Save time and money by creating a personalized experience for your clients. 

**Freemium**
- 1 Device
- 40  identified calls per month
- Unlimited contacts

**Basic  **(9$/ monthly)
- 1 Device
- Unlimited identified calls
- Unlimited contacts

**Premium** (20$/monthly)
- 3 Devices
- Unlimited identified calls
- Unlimited calls

Labelcall - Business Caller ID

With Nicereply’s Pipedrive integration, you can gather feedback while your customers still remember the interaction with your team.

The moment your deal is won or lost, your contact will receive an automated survey. 

Customers’ feedback is immediately visible in the rated deal, complete with a numerical value and comment.

You can choose from multiple “Satisfaction Metrics” and “Scales.” Use customizable CSAT surveys to evaluate aspects that influence win rates, such as communication or product features.

Evaluate customers’ experience as a whole and identify your promoters with “Net Promoter Score.”  How many hours after completion of a deal should your customers receive the survey? It is up to you to define this timespan!

Connect your Pipedrive account with Nicereply and within minutes you can:

- See all the ratings in the relevant deal and set automations based on it
- View your rating feed where all feedback is linked to the rated deal
- Customize the look and content of your surveys
- Get a quick overview of your team's performance with our all-in-one dashboard featuring CSAT, CES 2.0 and NPS ratings, trends and charts
- Measure “Customer Satisfaction” (CSAT), “Net Promoter Score” (NPS) and “Customer Effort Score” (CES) per agent, team or company-wide
- Distribute surveys for deals from specific Pipelines or with specific Labels
- Set goals, track KPIs, generate reports and more!

Attract new leads

Nicereply

**Postcall requires you to have an Aircall, RingCentral Office, or Zendesk Talk account that you can also connect to Postcall.**

Postcall sends customer satisfaction surveys via SMS or email after your Aircall, RingCentral or Zendesk Talk calls.

You can create and customize your surveys and their delivery.

Adding the Pipedrive integration to Postcall unlocks two extra features:

1. Postcall can sync your contacts from Pipedrive, so other contact information (such as an email address) can be used to send the surveys.
2. When surveys are sent or completed, an activity will be logged for the corresponding Pipedrive contact.

Postcall

We connect local businesses to the rest of the universe with a powerful VoIP business phone system.
Send and receive SMS from Pipedrive.
With the app, you can see all SMS sent to a contact and reply from within Pipedrive. All call history will be synced under your contacts and deals.

Connect your favorite tools or easily find new ones

Support my customers

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