Replypad is a [shared inbox software for teams](https://www.replypad.com/blog/shared-inbox-software/), a customer communication tool that integrates with Pipedrive CRM. Replypad helps you manage shared inboxes like support@, info@, and finance@ as a team.

Organize all conversations in one place with clear owners, collaborate on customer communication, respond faster and deliver an exceptional customer experience. Replypad enables teams to work more efficiently, automate workflows and eliminate manual, tedious and repeatable work.

The integration with Pipedrive brings information from your CRM into the conversation in Replypad. Using the integration, your team has full context on each customer they respond to, right where they need it most. Details include phone numbers, organization, recent notes and information about open, lost and won deals – the amount, pipeline, stage, status, latest notes and more.

Using this app, you can provide better and faster responses and no longer need to switch tools endlessly. 

In addition, Replypad offers tools to get more things done as a team:

- Reporting and analytics
- Saved  responses
- @mentions
- Draft messages
- Snooze!
- Undo send
- Scheduled replies
- Review drafts composed by others
- Bulk actions
- Multi-brand and dynamic signatures
- Label and categorize conversations
- Advanced search
- Collision detection
- Unified team inbox
- Additional [shared inbox software](https://www.replypad.com) features

Support my customers

Replypad

**Ring.io is a Sales Engagement Platform and Power Dialer that helps sales teams reach out to customers through multiple channels in a personalized way, on a large scale.**

**Key Features:**

1. The power of data-driven sequences: create and personalize multi-channel outreach (email, SMS/MMS, calls, video), import contacts from CSV, XLSX, or your CRM, optimize your approach with algorithm adjustments, and refine strategies via A/B testing and templates.
2. Boost your sales with an automated Power Dialer: drop voicemails, send SMS/MMS, and emails during your session, start from any view, increase connections with local Caller IDs, and integrate all activity, from call recordings to email opens, into Pipedrive.
3. Streamline your workflow with Pipedrive integration, allowing you to manage data, connect effortlessly to Gmail or Outlook, auto-save all calls, emails, and replies, and execute multi-channel engagement directly within the CRM.

**Highlights of Ring.io & Pipedrive Integration:**

- Keep your Pipedrive up-to-date with Ring.io's bi-directional sync, which automatically updates your CRM with all your engagement activities like emails, calls, and more. 
- Import new leads into Ring.io as soon as they pop up in Pipedrive, move leads through different stages automatically based on their activity, and trigger tailored messaging and sequences for warmer prospects. 
- Set up actions in Pipedrive based on your sales activities in Ring.io to keep everything moving smoothly.

Communicate with leads

Manage my accounts

Ring.io Sales Engagement

Ringover delivers the best and widest range of communication channels in the market for high-performing sales teams. **Calling, texting, video, conversation, syncing to WhatsApp, Slack, Instagram** & more, along with an industry-leading integration within Pipedrive. 

Bring advanced communication into Pipedrive to experience click-to-dial, automatic logging and syncing of sales rep notes and tags. Access prospect or client information through the dynamic Ringover dialler and sync WhatsApp interactions to deals.

**✨ Why use Ringover x Pipedrive?**

- **Convert prospects & close deals at scale:** Reach prospects 10x faster from Pipedrive in just one click. Get a personalised in-dialer display of caller data to help drive a more meaningful conversation. 

- **Set sales tasks on auto-pilot:** Auto-save call logs, SMS, sales rep notes and tags directly in Pipedrive. Improved two-way syncing between Pipedrive and Ringover allows your contact's information to be updated in mere seconds.

- **WhatsApp syncing:** Have 1:1 conversations with clients via WhatsApp and auto-save every interaction in Pipedrive for a streamlined experience.

- **Conversation insights (Add-on):** Empower your sales teams with the latest AI solutions that analyse, summarise, translate and transcribe text and audio conversations, right into Pipedrive.

- **Admin flexibility:** Manage and customise all your syncs and workflows for your entire team working in Pipedrive right down to the agent level.

Ringover

Make customers happy by adding a personal touch to your customer experience while lowering call volume and resolving more issues. Textline is a business text messaging platform that offers the best customer support workflow, team collaboration and process automation tools. We add SMS and MMS capabilities to your existing landline or give you a new, textable phone number in your local area code. Your team shares one or more phone numbers for responding to customer inquiries while easily managing multiple conversations simultaneously. 

Key Features

- Shortcuts – Store templates for frequently used messages 
- Transfers – Transfer text messages, similar to transferring phone calls
- Notifications – Receive desktop, email and mobile alerts 
- Auto Responses – Use automated greetings and away messages
- Whispers – Leave private notes for internal team discussions
- Metrics – Understand customer interactions and monitor team performance
- MMS – Send and receive photos, videos and attachments 
- Address Book – Sync all Pipedrive contacts into Textline

Nurture my leads

Textline

BoldDesk is a Help Desk software tool designed to assist with customer support services. It functions as a central hub for managing support requests, emails, and team collaboration. The tool automates tasks, assigns tickets to agents, gathers feedback, provides reports, and helps improve overall customer service.

Integrate Pipedrive with BoldDesk to improve customer service operations. Empower your sales team to provide exceptional service, enhance collaboration, streamline response times, centralize interactions, and effectively manage Pipedrive's people, deals, and organizations directly within BoldDesk.

**Features**
- View the details of all the people and create new contacts in BoldDesk.
- View existing deals information and create new deals in BoldDesk.
- View details of existing organizations and create new organizations in BoldDesk.

BoldDesk

CallGear is an online service that shows you where your phone leads come from. Monitor your metrics in simple-to-use dashboards or integrate CallGear with other analytic tools.

CallGear is ideal for 🎯

- Consulting and professional training
- Real estate
- Сar dealerships

With CallGear you can💡

1. Apply call tracking to your website and see which keywords visitors use before they land on your webpage
2. Add a callback widget to your website and help your website visitors engage with you by requesting an automated callback
3. Save money by using CallGear Virtual PBX instead of traditional GSM telephony and create your own IVR, call routing scenarios and much more

Why combine CallGear and Pipedrive? 🤜🤛

With CallGear your contact, lead and deal cards are created automatically the moment you receive a call from a new lead. You can assign your managers to contacts, leads and deals so that all calls route to customers manager. Make calls with our telephony extension and listen to call recordings in the Pipedrive interface.

CallGear

Simplify your sales process with Centilio’s seamless integration for Pipedrive, bringing eSignature and document management capabilities directly to your CRM workflow.

Generate proposals, contracts, and agreements effortlessly from Pipedrive deals. With customization templates and a centralized content library, you can build polished documents in just minutes.
Send documents for eSignatures directly from Pipedrive. No need for additional tools. Every Centilio subscription includes secure, legally-binding eSignatures, keeping everything within one platform.

Automate your document workflow by populating details like contacts, deals, and product data from Pipedrive using Centilio’s smart variables. Save time while ensuring accuracy.
Track every step of your document lifecycle from creation to completion within Pipedrive. Gain actionable insights with analytics that show how recipients interact with your documents, helping you time your follow-ups perfectly.

Enable fast and secure online payments with pre-built payment integrations. Collect payments directly from your documents via credit card, PayPal, or ACH, streamlining your sales cycle.
Get started quickly without any technical setup. Centilio’s integration is designed for simplicity. Try it today and see how it transforms your Pipedrive experience.

Manage contracts

Centilio Technologies

Pipedrive & Clerk Chat: bring all your contacts to Clerk Chat to enable 1:1 and marketing campaigns across:

- SMS
- WhatsApp
- iMessage (soon)

Clerk Chat helps you close your deals faster by allowing you to message your leads, prospects, and contacts all from one gorgeous and intuitive interface.

Filter your contacts based on properties you set in Pipedrive and build comprehensive lists to help you drive conversations that build engagement.

**Features our customers love:**
- Send 1:1 messages and high-volume campaigns
- Have control over your team with flexible permissions
- Integrate with leading platforms like Microsoft Teams, Zoom, Salesforce, RingCentral and more
- View analytics to understand usage, growth, and response rates
- Export conversation history and logs to your eDiscovery tool of choice (Azure, Purview, and OneDrive)

Qualify my leads

Clerk Chat

Data Integration to/from Pipedrive for cloud data warehousing and analytical reporting. Unify your Pipedrive data for a holistic view of your company. Start using SQL or Microsoft Excel to query your Pipedrive data at the speed of your business.

Connect to dozens of target destinations to enable distributed reporting and integration of your critical Pipedrive data to be consolidated and enriched.

Notify users with combined data from other applications to provide a holistic view of your organization without the need for special coding or long development processes.  

Integrate with Snowflake, BigQuery, RedShift, Azure Synapse and SQL Server databases and more.

Completely self-service or work with the DLH.io customer success team to integrate your data the way you know it needs to be done with our expert support.

Get your data warehouse, data integrations, and data pipelines running in minutes!

Automate my pipeline and data

Other use cases

DLH.io Data Sync, Automation & Analytics

**Fromni Chatbots** app for Pipedrive is a simple and easy-to-use solution for automating conversations. The app can automatically ask for a review when the deal’s status changed to Won. You can set your own template and scenario. The app can start the conversation either immediately or with a delay.

**App features**

- **Template builder**. Create different templates with or without variables.
- **Automations**. Create new automations in just a few minutes. Currently we support automated messaging based on your **deals** status. Choose the automation type, add the text you'd like to send and set the time. The app can send your message either immediately or with a delay.
- **Messenger**. All your conversations in one place. 
- **Scenario builder**. Build your own conversational chatbots without coding. 
- **Lower rates**. We can offer competitive pricing for all your requirements.

Use Messengers, SMS or even Webpage for your automated chatbots.

**If you need assistance, don't hesitate to contact us! We are always here:**
- [WhatsApp](https://api.whatsapp.com/send?phone=358451086128&amp;text=I'm%20interested%20in%20Fromni.Chatbots%20and%20Pipedrive%20integration) 
- [Telegram](https://t.me/FromniSupport_bot?start) 
- [Email](mailto:help@fromni.com?subject=Fromni.Chatbots%20and%20Pipedrive%20integration)

Fromni Chatbots

Highways.io is designed to bring your Intercom inbox closer to Pipedrive. Fewer tabs mean less switching and more productivity for your team. Installation is simple, clean and designed to work directly from your Intercom Inbox.

Features

- create deals in the Intercom inbox
- view deals in the Intercom inbox
- search and open Pipedrive deals from Intercom
- monitor deals in real time from within Intercom
- create and view Pipedrive contacts

Highways

With Nicereply’s Pipedrive integration, you can gather feedback while your customers still remember the interaction with your team.

The moment your deal is won or lost, your contact will receive an automated survey. 

Customers’ feedback is immediately visible in the rated deal, complete with a numerical value and comment.

You can choose from multiple “Satisfaction Metrics” and “Scales.” Use customizable CSAT surveys to evaluate aspects that influence win rates, such as communication or product features.

Evaluate customers’ experience as a whole and identify your promoters with “Net Promoter Score.”  How many hours after completion of a deal should your customers receive the survey? It is up to you to define this timespan!

Connect your Pipedrive account with Nicereply and within minutes you can:

- See all the ratings in the relevant deal and set automations based on it
- View your rating feed where all feedback is linked to the rated deal
- Customize the look and content of your surveys
- Get a quick overview of your team's performance with our all-in-one dashboard featuring CSAT, CES 2.0 and NPS ratings, trends and charts
- Measure “Customer Satisfaction” (CSAT), “Net Promoter Score” (NPS) and “Customer Effort Score” (CES) per agent, team or company-wide
- Distribute surveys for deals from specific Pipelines or with specific Labels
- Set goals, track KPIs, generate reports and more!

Connect your favorite tools or easily find new ones

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